30+ Day Wait For In-Office Appointments

      From CU-Citizen Access:

Getting an appointment at Champaign’s [Illinois] social security district office continues to take 30 days or more, but some recipients report that once they are at the office their needs are processed quickly.

Yet the wait can be frustrating and difficult.

Kiesha Jones, a Champaign resident, said she waited an hour and a half for her initial appointment at Champaign’s Social Security Office.

“They were like, we’re only taking appointments, you’ve got to call this number. I called the number and I couldn’t get through,” she said. “Once I got through, they made an appointment about 37 days out.” … 

Despite her experience, a spokesperson for the Social Security Administration said in a December email to CU-CitizenAccess that most claim appointments for disability benefits are scheduled within a month.

“The Champaign, Illinois office currently schedules the vast majority of T2 disability, SSI Blind and Disabled, and aged claim appointments within 30 days of request,” the spokesperson said.  …