From NEXTGOV/FCW:
… The Social Security Administration wants to halve the number of people that go to its field offices in the 2026 fiscal year.
More than 31 million people visited SSA field offices over the last fiscal year. Now, the agency aims to have 50% fewer visits — or no more than 15 million total — in fiscal 2026, which began in October, according to internal planning documents viewed by Nextgov/FCW. …
I’d call this wishful thinking at best.
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