From the Messenger Inquirer:
Will Craig retired from the Social Security Administration in December after 25 years.
He said he’s seen the problems people have in filing claims and appeals.
So Craig has started The Social Security Advisor, a business “where I can help people seeking guidance with Social Security-related issues, such as help with completing complex forms, filing appeals or just help filing their applications,” he said. “I’ve see how everything works. I can’t file claims, but I can help people fill them out correctly.”
Craig said when he worked at Social Security, “I had to get people in and out in 10 minutes. Often they said they wished they had more time to talk with me.”...
Craig charges $50 an hour for his services. ...
Craig’s website says, “People often feel that they don’t need an attorney to qualify for Social Security disability, but might still need help completing the piles of forms and questionnaires that the Disability Determination Service can send. Have you tried calling your local Social Security office to see if they can help? Most likely they told you that there is no one available or that you should seek help from a friend or family member. With 25 years of experience working for the Social Security Administration, I’ve assisted people just like you fill out those forms.”
I wish Mr. Craig all the best with his new business. I think this sort of service is needed. However, I think that Social Security is going to effectively shut it down by insisting on a fee petition for each fee he receives from a customer and that all monies he receives be held in escrow until a fee is approved. I have to say that this sort of thing -- where help is provided a Social Security claimant but there is no direct contact with Social Security -- has always been a gray area. I can't be entirely sure that Social Security will try to shut him down. I think it would not be in the public interest for them to shut him down. Why shouldn't it be legal to provide this sort of service if there's a demand for it? By the way, don't tell me that insisting that he file a fee petition to get paid isn't the same thing as shutting him down. Anyone who says that doesn't know how slow and tedious the fee petition process is. He would expend more effort filing fee petitions and following up on them than he would helping customers.