From the Spokesman-Review (registration required):
The first members of the huge baby boom generation are beginning to file applications for Social Security retirement benefits. Those not old enough to file for retirement are in their disability-prone years, and record numbers are applying for disability benefits at Social Security offices like the ones in Spokane and Coeur d'Alene.
However, while faced with these growing workloads, the SSA is being starved of the funding and front-line employees needed to provide the high level of service that American workers have paid for, expect and deserve. Both applicants and taxpayers are being seriously harmed.
Social Security will collect $150 billion more in taxes than it will pay out in benefits this year, so why isn't there enough money to properly run the programs? The reason is that the agency's annual administrative budget must be authorized as part of the Labor-Health and Human Services spending bill, and the president has vetoed the bill passed by Congress for the fiscal year that began Oct. 1. Eastern Washington's U.S. Reps. Cathy McMorris Rodgers and Doc Hastings are the only members of the state's congressional delegation who voted against the bill and to sustain the president's veto. The 435-member House was just two votes short of the two-thirds majority needed to override the veto. ...
Service deterioration affects access to service by telephone. It is getting much more difficult to get through on the agency's toll-free number, and more than half of the callers to SSA field offices now get a busy signal. It is projected in the upcoming year the Spokane District (Spokane and Coeur d' Alene) will be understaffed seven to eight bodies, and without the requested budget here in the Spokane/CDA area we will be impacted dramatically. Backlogs will occur and phones will go unanswered as other parts of the nation are already experiencing.