My firm experienced serious problems accessing Social Security online yesterday. We heard from others who were having the same problem. Social Security sent out a broadcast e-mail about the service outage so I know the problem was national. It turns out that it wasn't just the public than was having problems with Social Security's online systems. Social Security's employees were also having problems with their data systems.
I haven't tried to access Social Security online yet today. Anyone know what's going on now?
Update 11:10 am EST: I've tried to get in. I can check on case status but I can't access the electronic folder. It's the same as late yesterday afternoon. It would be nice if you sent out a broadcast e-mail, Social Security.
Update 11:10 am EST: I've tried to get in. I can check on case status but I can't access the electronic folder. It's the same as late yesterday afternoon. It would be nice if you sent out a broadcast e-mail, Social Security.