Social Security Backs Away From Requiring Text Message ID Verification

     USA Today reports that Social Security is no longer requiring that claimants using its online systems verify their identity by copying a code from a text message they receive on their cell phone. It turns out that many people don't have cell phones or have poor cell phone reception or found the new process cumbersome.

Proposed Rules Of Conduct For Appointed Representatives

 The Social Security Administration will publish proposed Revisions to Rules of Conduct and Standards of Responsibility for Appointed Representatives in the Federal Register tomorrow. The summary provided by Social Security includes a sentence that seems to encapsulate their approach: 

The changes to our rules are not meant to suggest that any specific conduct is permissible under our existing rules; instead, we seek to ensure that our rules of conduct and standards of responsibility are clearer as a whole and directly address a broader range of inappropriate conduct

     Social Security thinks it's important to point out that there's no representative conduct that they find permissible but plenty they want to forbid because they believe it's inappropriate? That certainly suggests as attitude.

     Here's a couple of excerpts from the proposal:

A representative should not withdraw after a hearing is scheduled unless the representative can show that a withdrawal is necessary due to extraordinary circumstances , as we determine on a case-by-case basis. ...

Disclose in writing, at the time a medical or vocational opinion is submitted to us or as soon as the representative is aware of the submission to us, if: ...

• (ii) The representative referred or suggested that the claimant seek an examination from, treatment by, or the assistance of the individual providing opinion evidence.

     Why would these be a problem?
     As to the withdrawal provision, the agency insists on recognizing only individual lawyers as representing claimants, not law firms. Prohibiting the substitution of one attorney for another after a hearing is scheduled makes it difficult for a law firm to properly allocate its resources and makes it easy for individual attorneys employed by a firm to pick up and leave their firm with the files of their clients after the firm has spent large sums of money on the cases over the many months or years that the firm has represented the claimants. I don't know what the point of this is other than to harass law firms. Let me anticipate the response from a government employee. "Law firms don't spend much money on Social Security cases -- only a few dollars obtaining medical records -- so that's no big deal." Anyone who thinks this has never run a law firm. Law firms spend almost all of their money on salaries and other overhead. The problem is that a law firm may spend thousands of dollars on the office overhead associated with a case only to see an attorney waltz away at the last minute pocketing the entire fee. Is it unreasonable for a law firm to try to make this difficult? What exactly is the problem with a law firm substituting one attorney for another after a hearing is scheduled? It doesn't delay anything.
     As to the requirement that attorneys notify Social Security if they suggest medical treatment, if I tell my client that he or she ought to get in psychiatric treatment, I'm supposed to disclose this to Social Security if the psychiatrist later offers an opinion? What if I tell my client to get back to the doctor he or she used to see? Am I supposed to carefully track the advice I give clients about medical treatment?
     This is just overkill. I'm not Eric Conn or Charlie Binder. Don't treat me like them. I don't deserve it.
     This is merely a proposal. The public can comment upon it. Social Security is supposed to consider those comments. A new administration and a new Commissioner will be in office before anything is adopted, if it ever is.

Happy 81st Birthday, Social Security!

The Living Dead

     Even the New England Journal of Medicine is reporting on the problems of Social Security's Death Master File.

Can You Figure Out This Photo?

     Your question is: What's going on here and how does this relate to a Social Security disability claim?

Hints: This has nothing to do with swelling or manual dexterity.

     And the answer is that this unfortunate 20 year old man had just been released from a psychiatric hospital. His regular shoelaces had been taken from him as a suicide prevention measure. He's had many psychiatric hospitalizations because his schizoaffective disorder causes command auditory hallucinations. Yet, Social Security twice denied his disability claim and he had to go to a hearing. Can anyone explain why Social Security denies disability claims like this?

Whistleblower Or Just Out Of Control?

     Take a look at Daniels v. Merit Systems Protection Board (9th Cir. August 9, 2016). Daniels is a Social Security employee who claims to have been a whistleblower. You can call him what you want.  I'd call him an out of bounds, out of control Social Security employee who deserves worse punishment than he got. It worries me that someone like this rose to a position like Hearing Office Director or Supervisory Attorney Advisor. His exact title was unclear to the Court.

Attorneys Needed For Fee-Generating Cases

     I'm reposting this since the original post contained an incorrect e-mail address, which I've now corrected:


     Most claimants caught up in the Eric Conn mess in Kentucky and West Virginia have received decisions from Administrative Law Judges (ALJs). About half have won. The Appeals Council is fast-tracking appeals from those who were denied. There are many claimants now in need of representation in federal court. There will be several hundred of these cases.
     Let me address some concerns that attorneys might have about taking on these cases:

• These are fee-generating cases. Once the ALJ denies the claim, the interim benefits stop. There's also the possibility of fees under the Equal Access to Justice Act (EAJA).
• There are attorneys available to serve as local counsel.
• Social Security is not suggesting that any of these claimants participated in Eric Conn's questionable behavior. They've done nothing wrong. Taking on one of these cases doesn't involve an attorney in a complicated criminal matter.
• There's nothing odd about these disability claims. Like other Social Security disability claims some are stronger than others but they're not phony.
• There are good arguments that can and should be made on the merits of individual cases.
• There are strong arguments that can be made concerning Social Security's methods. Social Security is simply assuming that there is fraud or similar fault in each of these cases. The claimant cannot see the evidence upon which this determination was made. They were not allowed to contest the determination of fraud or similar fault. ALJs were forbidden to consider this issue. The claimants were compelled to prove all over again that they were disabled. Important medical evidence was excluded from consideration and the claimant could not contest this. The process is completely different than what Social Security has done in the past in cases involving allegations of fraud or similar fault. For that matter, it's completely different from what Social Security is doing right now in other cases. 
• Claimants were not allowed to prove that they became disabled at a date later than the prior ALJ decision approving their claim except through a new claim. Most of the claimants caught up in this became sicker as time went on. I've looked at the statute involved and I can't even figure out what argument that Social Security can make on this issue.
• This is going to be a mess for the District Court in Kentucky where most of these cases will be heard. They're going to be deluged with hundreds of these cases. Are those District Court judges really prepared to slog through these cases, one by one? They're going to be strongly tempted to find a way to get these cases off the docket quickly. The easiest way to do that is to remand. How can I predict this? I was around for the huge wave of terminations in the early 1980s. That's what happened then.

     If you're interested in getting involved in these fee-generating cases in federal court, contact Mary Going at Appalachian Research and Defense Fund (AppalRed) at maryg[@]ardfky.org. Of course, there aren't any brackets in her real e-mail address. I just put them in there so she doesn't get so much spam.

"I'm Sore Now And All Cramped Up"

     From WWLP:

People visiting the U.S. Social Security Administration Office in Holyoke [MA], Tuesday, found themselves in extremely long lines and waiting a long time.

Several people told 22News they waited at least two hours before being seen. One man said he waited nearly 7 hours before he was able to file a claim.

“I have no idea, it was just aggravating. I mean, it was tiring on my back. I’m sore now and all cramped up. It’s been a long slow process,” said Charles Daviau of Easthampton.

Daviau added that he went the whole day without eating because he was afraid, if he left, he would lose his spot.

     The appropriations bills pending in Congress would make all of Social Security's backlogs and service delivery problems much worse.