From Fed Scoop:
The Social Security Administration can avoid confusion and bottlenecks on IT modernization projects by identifying roles for contracting officials in the agile software development process, according to the Government Accountability Office.
SSA adopted an agile approach to software development — characterized by incremental or iterative improvements to software — in 2017 to help meet its modernization goals, but those projects continue to see delays due to the murky roles of contracting officials, GAO says in a new report.
While SSA issued guidance on agile team members like project owners, developers and testers, it failed to do so for contracting officers (COs) and contracting officer’s representatives (CORs) within the context of agile projects.
“SSA officials told us they did not think they needed to specify the roles given that the contractors were only responsible for providing services,” reads GAO’s report released Monday. “However, according to leading practices for agile adoption, key roles in agile IT development include the program office, product owner, contracting personnel, and development team.” ...