Background: Individuals with TPD [Total and Permanent Disability] are eligible to have their Federal [student] loan debt discharged. To assist ED [Education Department] in fulfilling its obligation to ensure borrowers with disabilities who have Federal student loans more efficiently and effectively apply for TPD discharge of their student loans, SSA [Social Security Administration] and ED entered into a computer-matching agreement. ED accepts SSA’s MINE [Medical Improvement Not Expected] designation as evidence of TPD and uses SSA match responses to identify and inform borrowers with TPD of their eligibility for student loan discharge. In 2016, SSA’s initial match under the agreement identified approximately 400,000 borrowers with TPD. SSA reported these matches to ED. Since that time, SSA and ED have conducted similar quarterly data matches.
Findings: SSA needs to improve its data-matching process to assist ED in administering the TPD discharge process for disability beneficiaries with student loan debt. We estimate data matches SSA completed during our review period did not identify 36,248 borrowers with MINE status. This occurred because SSA had incorrect coding in its Disability Control File or had converted the beneficiaries from disability to retirement benefits. As a result, SSA did not identify these beneficiaries to ED as eligible for loan discharge.
Let me explain why this is important. Many, many disabled people have outstanding federal student loans. Mostly it's loans they took out. Sometimes, they were a guarantor of a loan to a child. It's almost impossible to discharge these loans in bankruptcy. The lenders are pitiless and the laws draconian. Much of the "education" was worthless. These loans can be $100,000 or more. People who are disabled desperately need to get out from under these loans. It sounds like SSA is making a mistake for almost 10% of claimants. That's not 10% of claimants who should be eligible for relief but 10% of ALL claimants. That's a huge error rate. Also, this sort of error assures that SSA will be wasting money doing unnecessary continuing disability reviews for people who they already know won't improve. It also assures that the Department of Education has to slog through a lot of applications for TPD status proven by means other than a Social Security determination that could have been cleared quickly if the Department of Education had just received appropriate information from SSA.
To my mind, this problem deserves a Congressional hearing.
Notice the chart below from the report. Why did the identification of those eligible for loan discharge decline so abruptly after the 2016 election?