President Joe Biden has named Bob Joondeph Chair of the Social Security Advisory Board. Joondeph replaces Kim Hildred, who was designated Chair by President Donald Trump in July 2017. ...
Joondeph has a 25-year plus tenure as Executive Director of Disability Rights Oregon, a state protection and advocacy organization. Joondeph graduated from Brown University and Case Western Reserve Law School.
... The Social Security Administration is working diligently to ensure that we continue to provide the same level of service to all our customers, including People Facing Barriers (PFBs, formerly referred to as Vulnerable Populations), as offices remain open by appointment only for limited, critical situations during the COVID-19 pandemic.
For the purpose of this EM, PFBs are limited to the aged; children with disabilities; individuals with limited English proficiency; individuals experiencing homelessness; individuals diagnosed with mental illness; individuals recently released from incarceration; and veterans.
As of June 26, 2021, SSA selected Claims Technical Experts or Claims Representatives for the Vulnerable Populations Liaison (VPL) position in Field Offices (FOs) across the country. The VPL will ensure that SSA provides quality and compassionate service to the most vulnerable communities who experience challenges in contacting SSA due to physical or language barriers, medical conditions, or inadequate access to the internet. ...
How do I find out who the VPL is for a field office? Will they be any less difficult to reach than other field office employees?
... American benefit programs are, as a whole, difficult and sometimes impossible for everyday citizens to use. Our public policy is crafted from red tape, entangling millions of people who are struggling to find a job, failing to feed their kids, sliding into poverty, or managing a disabling health condition.
The United States government—whether controlled by Democrats, with their love of too-complicated-by-half, means-tested policy solutions; or Republicans, with their love of paperwork-as-punishment; or both, with their collective neglect of the implementation and maintenance of government programs—has not just given up on making benefits easy to understand and easy to receive. It has in many cases purposefully made the system difficult, shifting the burden of public administration onto individuals and discouraging millions of Americans from seeking aid. The government rations public services through perplexing, unfair bureaucratic friction. And when people do not get help designed for them, well, that is their own fault. ...
... [W]e examined the prevalence of reported opioid use in a 30 percent random sample of initial-level SSDI applications stored in the Social Security Administration’s Structured Data Repository (SDR) from 2007 through 2017, considering differences by demographic and other factors. ...
Over the 11-year analysis period, more than 30 percent of SSDI applicants reported using one or more opioids. This is higher than the rate of opioid use in the general population (29 versus 19 percent in 2016). ...
Reported opioid use varied by age and demographic characteristics. SSDI applicants ages 40–49 were the most likely age group to report opioid use; women were 3-4 percentage points more likely to report opioid use than men; and people with some college were the most likely education group to report opioid use.
Reported opioid use is also correlated with application type. SSDI-only applicants who reported opioid use were 4-6 percentage points more likely to report opioid use than concurrent SSDI and SSI applicants.
Reported opioid use varied greatly between geographic areas. Applicants from Rhode Island, Massachusetts, and Washington, DC, reported lower-than-average rates of opioid use in 2007 and consistently throughout the analysis period. Conversely, applicants from Delaware, Nevada, and Michigan consistently reported the highest rates of opioid use. ...
Even without scientific proof, I think I can say without fear of contradiction that there are other medications used at a higher rate among disability applicants than among the population in general, such as medications for hypertension and diabetes, NSAIDS, muscle relaxants, diuretics, anticoagulants, anticonvulsants, antidepressants, antipsychotics, etc. My point is that we should expect a significant amount of opioid usage among disability applicants. Many of them are in pain and need opioid medications to help them cope. Opioids can be abused but they have important legitimate uses.
In an interview with NPR, the head of the largest employee union at Social Security doesn't seem opposed to President Biden's announcement that federal employees must be vaccinated or be tested regularly for Covid-19. He just seems to want something in return for it. I think he's going to be disappointed on that score.
I'm sure de Juliis has many union members who hate the idea of being vaccinated. I'm pretty sure he's got a lot more union members who feel strongly otherwise. The tide is turning quite rapidly on opponents of vaccination. About two-thirds of the country is at least partially vaccinated and we're increasingly frustrated with Covid limitations that are only necessary because of the fools who won't get vaccinated. The unvaccinated aren't just a danger to themselves. They increase the risk of breakthrough infection among those who are vaccinated.
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... We have initiated two reviews to assess SSA’s management of mail and controls over its processing of Social Security card applications during the COVID-19 pandemic....
Key Concerns Related to the Agency’s Policies and Oversight of Mail
SSA has no performance metrics and does not maintain management information on the volume of incoming, outgoing, or pending mail. Consequently, the Agency does not have sufficient information to enable it to adjust staffing levels to ensure mail is processed timely.
SSA lacks comprehensive policies and procedures to track and return original documents—including driver’s licenses, birth certificates, passports, and naturalization documents—that customers provide as proof of eligibility for benefits or a Social Security number card.
Effects of Inadequate Internal Controls over Mail Processing
- Some offices had backlogs of workloads that involved original documents. For example, one PSC [Program Service Centers, where benefits under Title II of the Social Security Act are processed]had more than 9,000 unprocessed original documents it had received as early as November 2020. We found that some of these documents were necessary to establish individuals’ eligibility for benefit payments.
- Some offices had backlogs of unprocessed applications for new or replacement Social Security cards. For example, one field office had 677 unprocessed applications dated as early as July 2020. We also observed a Social Security card center that had over 9,000 unprocessed applications dated as early as May 2021. As a result, individuals have yet to receive their original documents or Social Security number card.
- Some locations had backlogs of remittances or un-negotiated benefit checks. For example, one PSC had 247 unprocessed remittances or un-negotiated checks dated as far back as November 2019. Financial institutions are not obligated to cash uncertified checks that are more than six months old, which leaves the Agency at risk of not being able to collect the remittance check funds.
- There were large quantities of undeliverable mail at some PSCs. For example, at one PSC, auditors noted more than 200,000 pieces of returned mail, some of which were over one year old. Some of these pieces may require action, such as suspending or terminating beneficiaries’ payments.
- While all SSA facilities were locked, some offices stored original documents in unsecure locations, such as desks and bins. In addition, employees at three offices informed us the U.S. Postal Service or special carriers left mail or packages, which may have included original documents or personally identifiable information, outside the offices in publically accessible areas after business hours and over the weekends.
- Approximately 50 percent of field office managers reported they are overwhelmed by mail duties, and approximately 20 percent stated they are unable to keep up with mail workloads. Some office managers also told us they did not have adequate in-person staffing to keep up with mail duties while offices remained closed because of the COVID-19 pandemic. ...
Update: This OIG report is already drawing attention from Fox and CNBC. Expect more media coverage. This is exactly the publicity needed at a time when Social Security's operating budget for FY 2022 is under consideration.
