User Fee Up To $117 In 2024

     The user fee, which amounts to a tax, on attorneys who represent Social Security claimants will be $117 per case for 2024.

Social Security Subcommittee Schedules New Hearing

      The House Social Security Subcommittee has scheduled a hearing on “One Million Claims and Growing: Improving Social Security’s Disability Adjudication Process” for October 26.

Yesterday's House Social Security Subcommittee Hearing

     Here's a media account of yesterday's House Social Security Subcommittee hearing on overpayments. As I expected, GOP members beat up on the Acting Commissioner, whose name they seemed unable to pronounce, probably because they'd never seen her before. When there's a problem, it's far easier to blame someone than to examine the root causes of the problem. Democratic members, of course, defended Kijakazi and expressed outrage over the agency's funding, among other things.

Nice Idea, But ...

     From an article by Jack Smalligan and Chantel Boyens of the Urban Institute in The Hill concerning Social Security overpayments and how to reduce them:

... [W]e proposed that the Social Security Administration adopt a prospective eligibility and certification process. Under this approach, the agency would review a beneficiary’s eligibility and benefit level periodically and certify the beneficiary’s benefit level for a fixed period of time. If a beneficiary’s income changed, their benefits would be revised when they were due for recertification — but the agency would not be able to claw back past payments. ...

This is not a radical proposal: It is how other safety net programs, such as SNAP, already work. This approach also aligns with the Social Security Administration’s own practice for redetermining benefits for disability beneficiaries when they experience a medical improvement that might decrease their need for benefits. ...

    I suppose this would be nice but I don't know where the manpower for doing all those Title II redeterminations would come from. Well-meaning people such the authors of this piece cannot grasp the depth of the staffing crisis at Social Security.

House Hearing On Overpayments Today

     The Social Security Subcommittee of the House Ways and Means Committee will hold a hearing at 2:00 this afternoon on Protecting Beneficiaries from the Harm of Improper Payments. Here's the witness list:

• Dr. Kilolo Kijakazi, Ph.D.
  Acting Commissioner, Social Security Administration (SSA)
• Ms. Tonya Eickman
  Program Audit Division Director, Social Security Administration Office of the Inspector General (OIG)
• Ms. Elizabeth Curda
  Director, Education, Workforce, and Income Security, U.S. Government Accountability Office (GAO)

     If your focus is on protecting beneficiaries, wouldn't you want to hear from an affected beneficiary? Instead they're calling in witnesses from Social Security's Office of Inspector General and the Government Accountability Office, agencies which have inaccurately conflated overpayments with fraud and which have favored unremitting efforts to recover overpayments. No, it looks like the focus will be on beating up on Kijakazi. I'm not sure that in general there's that much to beat up Kijakzi on anyway but blaming her for the overpayment issues is wrong. This mess has been brewing for decades.

How Do You Provide Services In This Kind Of Environment?

     The Senate Special Committee on Aging held a hearing yesterday on Securing Social Security: Accessing Payments and Preserving the Program for Future Generations. The hearing was held in Phoenixville, PA. Here's an excerpt from the testimony of Jessica LaPointe, President of American Federation of Government Employees, AFL-CIO (AFGE) Council 220, the labor union that represents most Social Security employees. This chart shows employee attrition rates at selected Social Security field office in Pennsylvania:

     Remember, these field office positions require lots of training and experience.

OHO Operating Data

     A recently released report on operations at Social Security's Office of Hearings Operations (OHO):

Click on image to view full size

 

    Note that in Fiscal Year (FY) 2022 OHO had 283,134.40 overtime hours. In the recently concluded FY 2023 OHO had 458,437.69 overtime hours, an increase of 62%. That's extraordinary when you consider the needs of other part of the Social Security Administration. OHO is so much more visible to Congress than boring parts of Social Security such as the teleservice centers and payment centers.

CCD Comments On SSI iClaims

     The Coalition For Constituents With Disablities (CCD), the major umbrella organization of non-profits who help the disabled, has sent comments to the Social Security Administration on its plan to allow electronically filed claims for Supplemental Security Income. Here are a few excerpts:

.. We would like to express our general support for SSA’s efforts. For too long, there has been an unnecessary divide between SSI and SSDI claimants. SSDI claimants could complete their applications for benefits completely online, while SSI claimants were subjected to long wait times at Field Offices, or over the phone, to complete an application for benefits.

The process for applying for SSI is labyrinthine and confusing. Our members seeking SSI report often being met by well-meaning, but overworked employees prone to misunderstandings and mistakes. Further, SSI recipients are among the most at-risk members of society, and SSI benefits are often their families’ only source of cash available to pay for shelter and other necessities.  ...

The proposed request indicates that third-party assisters may use iClaim to apply for an applicant. It also indicates that after a third-party assister completes the application, the applicant will be required to either physically sign the application, or verbally attest to its contents telephonically. However, if a claimant is using the online system to provide this information, it seems unnecessary to require either a wet signature or verbal attestation by an employee. In our experience, claimants are still having difficulty receiving mail, particularly in poorer areas. Further, requiring SSA employees to call claimants also adds an extra, unnecessary burden on employees. SSA should explore allowing claimants to sign their application at a later time and complete an e-signature. ...

The proposed request notes that “iClaim uses dynamic pathing, which ensures claimants are only asked to complete the questions that are relevant to them.” In principle, this seems to be a positive development. We commend SSA’s goal of ensuring the application process is streamlined as much as possible. That said, SSA should make public how the dynamic pathing process will work. ...