Results Of An SSI Outreach Project

 

    From The Hill:

... SSA mailed outreach letters to individuals informing them of potential eligibility for Supplemental Security Income (SSI), a program that provides modest cash benefits and access to Medicaid for low-income disabled and elderly individuals. Sen. Ron Wyden (D-Ore.) forcefully pushed for the outreach during a Senate Finance hearing in 2021.   

Wyden’s push and SSA’s actions did much to help impoverished disabled and elderly citizens, with SSA indicating the outreach will increase lifetime SSI payments to these individuals by about $530 million. 

The cost of the outreach totaled $32 million, implying the ratio of benefits received by the public to the cost of the outreach is 17 to 1. Mailing informational letters, part of SSA’s Equity and Outreach initiatives, proved to be a highly efficient mechanism to help individuals in poverty.  ...

SSA’s outreach was targeted to Social Security beneficiaries who had very low Social Security benefit amounts and, therefore, might qualify for some SSI benefits. ...

    Here's a link to Social Security's report on this project.

Not Good News For Those Who Love Telework

 

    From WISH-TV:

A former Social Security Administration employee has been charged with one count of wire fraud after officials say he defrauded the organization for over three years. …

According to court documents, Christopher Markham, 40, had been employed by the administration and assigned to an office in Anderson. 

Between February 2019, and June 2022, documents say Markham “made it appear” he was teleworking his full-time job for the SSA during regular workdays. But instead, he was working as a home inspector for his own company, Markham Inspection Services. 

Markham continued to collect his full federal salary and benefits from the SSA at the time, attorneys said.

The release says Markham “routinely” performed home inspections, making it appear as though he was teleworking while working for the SSA, while hiding that he was not performing administrative work by allowing his wife and mother access to his Social Security Administration computer to send emails. …

Creamy Or Crunchy?

     From Nextgov/FCW:

...The longer arc of this agency is a phenomenally dedicated, committed, compassionate culture. [SSA staff has] been traumatized by the increased volume and nine years of steady staff reductions, given the lack of any Congressional attention to our budget or even the decency of our own appropriations hearings, said [Social Security Commissioner Martin] O'Malley” ...

The SSI program “purports to be a program of last resort,” but “forces the poorest of people to jump through hoops, stand on their head and gargle peanut butter in order to qualify for it,” he told lawmakers at a recent hearing. ...

For The Frustrated Social Security Disability Claimant

    My firm is starting a new blog directed at Social Security disability claimants, rather than Social Security professionals. It's called For The Frustrated Social Security Disability Claimant. We're just getting started but you can look in now.

Detecting Overpayments Due To Marriage

     From Impact of Undetected Marriages on Social Security Administration Payments, a report by Social Security's Office of Inspector General:

... Marriage can impact a Supplemental Security Income (SSI) or Old-Age, Survivors, and Disability Insurance (OASDI) beneficiary’s payment. We randomly selected 1 of 20 segments from the Supplemental Security Record (SSR) and Master Beneficiary Record (MBR). We identified 3 populations with name changes and sampled 250 individuals ...

SSA did not always take the necessary manual actions to properly update 38 of the 250 payment records for SSI recipients or OASDI beneficiaries when there was a name change because of marriage. Furthermore, SSA had not taken manual action on 11 SSI recipients or OASDI beneficiaries who changed their name via the iSSNRC application. We estimate SSA improperly paid 16,631 SSI recipients and OASDI beneficiaries approximately $240.9 million when there was a name change because of marriage. ...

When a person changes their name, SSA systems do not automatically determine whether they are receiving benefits. SSA does not know about a marriage until an individual reports it. ...

SSA explored the feasibility of using electronic marriage data to determine if OASDI beneficiaries changed their marital status. However, not all states/jurisdictions have a central repository of electronic marriage data, and many do not require, or collect, the marriage applicants’ Social Security number. ...

    There's a lot that Social Security could do to prevent overpayments if it had an adequate workforce. A different Inspector General might want to issue a report detailing how much money is being wasted due to inadequate staffing at the Social Security Administration.

    By the way, there's also the question of whether marriage should have as many effects as it does on Social Security and SSI benefits but that's another topic.

It's Taking Longer And Longer To Get Through To Social Security On The Phone

     From an article in the Daily Mail:

Closure Of Field Office Due To Staffing And Attrition Problems

     The union local that represents most Social Security employees is reporting that because of staffing and attrition issues Social Security is closing a field office in Southeast Cleveland that serves an area that is 94% black.

Interview With Commissioner

     Social Security has released a recording of an interview of Martin O'Malley, Commissioner of Social Security, by Jeffrey Buckner, Social Security's Assistant Deputy Commissioner for the Office of Communications. You can listen to the audio or read a transcript. Here's a little snippet: "The common sense is, you are not going to have satisfied customers if you have miserable and overworked employees."