Feb 11, 2012

Major ERE Upgrade

     Social Security had made no secret of its intention to add a report feature to its Electronic Records Express (ERE) system that allows attorneys and other representing Social Security claimants to review their clients' records online. With no fanfare, Social Security added this feature today.  Previously, one could only look at one case record at a time. Now, an attorney can look at a list of all of his or her cases and see their case statuses listed. It's not ideal (the ability to click on a listed case and go to that case record would be nice) but it's a big step forward.
    I like the concept of underpromising and overdelivering. It's a nice change from what we saw when ERE was being planned and first implemented.

3 comments:

Anonymous said...

I love this as a Contact Rep. w/ ODAR.

Anonymous said...

^And to explain...

This will (hopefully) eliminate countless phone calls from the big firms asking for the status update on a case. Non-stop, all day long. B&G, B&B, etc. Different people from the same offices, calling repeatedly to check the status.

It'll be nice knowing that I can tell them to do this online.

Anonymous said...

hey, maybe they will let the alj's have this one day!