Social Security has posted its Strategic Plan for fiscal years 2013-2016. Here are the agency's near term goals:
- Goal 1: Faster hearing decisions
By the end of FY 2013, we will reduce the average time for a hearing decision from 345 days at the end of FY 2011 to 270 days.
- Goal 2: Reduce Supplemental Security Income (SSI) overpayments
By the end of FY 2013*, we will increase our SSI overpayment accuracy rate from 93.3 percent at the end of FY 2010 to 95 percent.
- Goal 3 Increase use of our online services
By the end of FY 2013, we will increase our online filing rates from 36 percent at the end of FY 2011 to 48 percent.