Computerworld has added eDIB, the paperless system that the Social Security Administration is now implementing, to the list of those it honors for achievement.
It appears to me that Social Security must have exaggerated the achievements of eDIB to the point of complete dishonesty to get this award. Fully operational? Saving money? Most effective system of its type? Achieved its goal? The "grapevine" in Social Security fully supports eDIB?
Some excerpts from Computerworld:
It appears to me that Social Security must have exaggerated the achievements of eDIB to the point of complete dishonesty to get this award. Fully operational? Saving money? Most effective system of its type? Achieved its goal? The "grapevine" in Social Security fully supports eDIB?
Some excerpts from Computerworld:
In 2006, SSA completed the rollout of an $800 million all-digital system known as eDib to process disability claims at nearly 1,500 locations nationwide. eDib will save more than $1.3 billion when compared with the cost of creating, mailing and storing paper folders. The eDib system allows applicants to file claims over the Internet directly or with the help of SSA staff at one of its offices. ...
For SSA employees, eDib has:
• Significantly reduced the amount of time spent searching for folders and associating folder documentation
• Eliminated the need to reconstruct lost folders
• Eliminated the need to prepare a paper folder for routing to the DDS
• Eliminated the need to store a paper-based claims folder
• Provided immediate access to claim files for appeals or post-entitlement processing
• Reduced the amount of time lost on misrouted cases
• Allowed for the propagation of data to various systems ...
Is it the first, the only, the best or the most effective application of its kind? Most effectiveSuccessHas your project achieved or exceeded its goals? Achieved
Is it fully operational? Yes
How many people benefit from it? 2M/year ...
How quickly has your targeted audience of users embraced your innovation? Or, how rapidly do you predict they will?
... But once they adapted, “selling” the value of eDib to other employees was easier than expected as our field office employees have an incredibly accurate and rapid “grapevine.”
5 comments:
http://www.cwhonors.org/laureates/finalists.htm
eDIB was nominated by Booz Allen Hamilton Inc.and was a finalist, not an award winner.
Not sure that story merits your comments.
Wasn't Booz Allen Hamilton, Inc. the outside consulting firm that SSA paid to do a feasibility study prior to the implementation of the disasterous HPI ?
I'm a claims authorizer, I work the ALJ allowance cases, put the claimants into pay after the ALJ hearing.
It takes slightly longer to work an ALJ allowance if it is an E DIB case. The savings in time just are not there. We still have to impose review the entire application on MCS, compute workers' comp offset, develop for aux claims, resolve earnings discrepancies, etc. None of this has changed with E DIB.
The E DIB award story has been making the rounds among SSA Systems E DIB project employees, apparently they think it is a big deal.
I'm an attorney with SSA ODAR. Given the size of the backlog, many offices are doing only a small portion of their workload as Edib cases. They simply haven't had time to work their way through the pipeline. I think it is a rousing success that will only improve with time. In those offices that are inefficient, this will vastly improve the speed at which evidence is added to the file. Viva la eDIB revolucion!
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