Social Security has spent $25 million to develop and implement "electronic Bench Book" (eBB), a system to process hearing decisions. Only 20% of Administrative Law Judges use it. A recent report by Social Security's Office of Inspector General (OIG) shows that it is controversial. Many at Social Security believe it increases processing time. Here's a chart based upon interviews of those who use eBB showing what OIG heard from ALJs and others who have used or tried to use eBB.