Budget Projections

       Some excerpts from Social Security's budget projections (bolded) with my comments:

     "The Budget would increase staffing for frontline operations including State DDSs by over 6 percent." -- You say that as if frontline staffing is your real priority but if the agency gets what's proposed, its funding goes up by almost 10% but staffing only increases by 6%.

      "Over $2.7 billion for current staff, additional hiring, and other expenses for the State DDSs to make our disability determinations. This amount includes funding for 1,300 additional employees we are hiring in FY2021, an increase of about 10 percent." -- OK, so DDS staffing goes up 10%, which corresponds with the 10% increase in the budget. However, "frontline staffing" which includes DDS only goes up 6%. If I'm doing the math correctly, this means that "frontline staffing" apart from DDS goes up by a lot less than 6%. 

     "More than $2.1 billion for IT services funding to help us maintain and continue modernizing our large IT infrastructure, as well as increase our digital and automated services." -- The FY 2021 IT number was $1.9 billion so the projection is for an 11% increase which is a bit above the approximately 10% overall budgetary increase. However, contrast this with the 6% increase in frontline staffing and you get an idea of management priorities.

     Overtime:

• FY 2020 (actual) 1801 FTEs 
• FY 2021 (projected) 1,155 FTEs 
• FY 2022 (projected) 1,800 FTEs

 -- They expect to get a nearly 10% increase in funding but overtime will be slightly less in FY 2022 than in FY 2020. How do they expect to work off the backlogs at their field offices and payment centers? As we'll see below, the answer, at least for the payment centers, is that they don't expect to work off the backlogs.

      Disability claims receipts:

• FY 2020 (actual) 2,213
• FY 2021 (projected) 2,491
• FY 2022 (projected) 3,111

-- I don't understand the FY 2021 number. There have been far fewer disability claims filed in the current fiscal year than the last so why are they saying it's up? Anyway, they're projecting a 25% increase in disability claims in the next fiscal year. That's as good a guess as any but nobody knows. It could easily be a good deal more or less than that.

     National 800 number: Average speed of answer projected to go down from 15 minutes to 12 minutes. -- That still sucks

     Office of Hearings Operations Production per Workyear: 

• FY 2020 (actual) 93
• FY 2021 (projected) 80
• FY 2022 (projected) 103

-- I don't know what these numbers mean but if the are meaningful, they're saying that productivity at the hearing offices has taken a major hit during the pandemic but will soar in the next fiscal year. If these numbers mean anything, OHO employees should knock off the talk about how they've been just as productive working from home. Also, it would be nice if we had productivity numbers for other agency components.

     "We plan to hire ALJs by the end of FY 2022 to ensure we have adequate resources in our hearings operations." -- I think you may need them sooner but I'm glad you're planning for this. I hope you haven't forgotten that you need additional staff to go with those ALJs. Also, remember it takes time to hire and train people.

     "In FY 2022, we plan to reduce the PC backlog from 4.2 million actions to 4.14 million actions." -- That's almost no improvement in the backlog. Sounds like the payment centers aren't your priority.

     In FY 2022 the agency expects to " Begin nationwide rollout of the modern HACPS that increases the accuracy and efficiency of disability case processing for our hearings offices and Appeals Council." -- What is HACP? How does it increase accuracy and efficiency?