Pro Publica has a fascinating piece titled The Untold Story of What Happened When DOGE Stormed Social Security. You’ll want to read the entire article. Here are just a few snippets:
On Feb. 10, on the third floor of the Social Security Administration’s Baltimore-area headquarters, Leland Dudek unfurled a 4-foot-wide roll of paper that extended to 20 feet in length. It was a visual guide that the agency had kept for years to explain Social Security’s many technological systems and processes. The paper was covered in flow charts, arrows and text so minuscule you almost needed a magnifying glass to read it. Dudek called it Social Security’s “Dead Sea Scroll.” …
DOGE was already terrifying the federal bureaucracy with the prospect of mass job loss and intrusions into previously sacrosanct databases. Still, Dudek and a handful of his tech-oriented colleagues were hopeful: If any agency needed a dose of efficiency, it was theirs. “There was kind of an excitement, actually,” a longtime top agency official said. “I’d spent 29 years trying to use technology and data in ways that the agency would never get around to.” …
DOGE, billed as a squad of crack technologists, seemed perfectly designed to overcome such obstacles. And its young members were initially inquisitive about how Social Security worked and what most needed fixing. Several times over those first few days, Akash Bobba, a 21-year-old coder who’d been the first of them to arrive, held his face close to Dudek’s scroll, tracing connections between the agency’s venerable IT systems with his index finger. Bobba asked: “Who would know about this part of the architecture?”
Before long, though, he and the other DOGErs buried their heads in their laptops and plugged in their headphones. Their senior leaders had already written out goals on a whiteboard. At the top: Find fraud. Quickly.
Dudek’s scroll was forgotten. The heavy paper started to unpeel from the wall, and it eventually sagged to the floor. …
In 15 hours of interviews with ProPublica, Dudek described the chaos of working with DOGE and how he tried first to collaborate, and then to protect the agency, resulting in turns that were at various times alarming, confounding and tragicomic.
DOGE, he said, began acting like “a bunch of people who didn’t know what they were doing, with ideas of how government should run — thinking it should work like a McDonald’s or a bank — screaming all the time.” …
Inside the SSA, the DOGE team tried to find proof of the fraud that Musk and Trump had proclaimed, but it didn’t seem to know how to go about it, jumping from tactic to tactic. “It was a maelstrom of topic A to topic G to topic C to topic Q,” said a senior SSA official who was in the room. “Were we still helping anything by explaining stuff?” the official said. “It really wasn’t clear by that point.” …
[Behind] the scenes, [Dudek] began to undermine DOGE however he could. Sometimes he did this by making intemperate statements that he knew would find their way into the press and draw attention to what DOGE was asking him to do. …
As commissioner, he was often an anonymous source for articles in The Washington Post and The New York Times. “If it was stupid stuff from the DOGE team, a lot of times I would go out to the press and immediately tattletale on myself so that it would blow up the next day,” Dudek said, adding that he did this in part to help Social Security advocates understand and bring attention to the growing crisis at the agency. …
