The National Computer Center As Currently Planned May Not Be Needed?

I recently talked with Ephraim Feig, who used to be Social Security's Associate Chief Information Officer for Vision and Strategy. He was let go after working at the agency for only about a year and a half. Social Security also dramatically reorganized its Information Technology (IT) management shortly thereafter. Although Feig was happy to explain, I was at a disadvantage since I am a lawyer, not an IT expert.

I know more about how bureaucracies operate so I first concentrated on how it was that he came to leave Social Security. My understanding from Feig is that he and others in IT at Social Security were asked to meet with personnel at the Office of Management and Budget (OMB), which is part of the White House, and did so. Thereafter, Feig continued to be in contact with OMB. He talked with them about his vision for Social Security. Feig's superior, Frank Baitman, Social Security's Chief Information Officer (CIO) was aware of these contacts but the Commissioner may not have been aware. Feig does not profess to know exactly what happened to bring about the IT upheaval at Social Security but his contacts with OMB, which his supervisor, Social Security's CIO, was aware of, probably had something to do with it. Baitman, Feig's former boss, has also recently left Social Security.

Feig  was hired to develop vision and strategy. Social Security's planned National Computer Center was a major part of the vision and strategy for Social Security's IT future that was in place before Feig came to work at the agency. Feig disagreed with the National Computer Center, at least in the planned form, thinking it was overkill. He believes that because of the rapid development of computer hardware that mainframe computers would not be needed and that "commodity hardware" could handle Social Security's IT needs. Basically, the same process that puts more computing power in the smart phone in my pocket than I had in my desktop ten years ago has been happening in the datacenter world. However, Feig never talked with OMB about the planned National Computing Center, although the Commissioner may not have known this.

In what may be a not completely unrelated development,  the New York Times ran an article yesterday on plans to close 800 federal government data centers which are no longer considered necessary.

You may recall that just five months ago, Social Security was being questioned at a Congressional hearing, because it was not further along on the National Computer Center project. Neither Feig nor Baitman testified at that hearing but the man who, in effect, replaced Baitman, Kelly Croft, did testify. The House of Representatives had held another hearing on the same subject just a year before that.

One of Social Security's biggest IT problems is that it has many legacy systems written in COBOL, an antiquated computer language. It is virtually impossible to hire workers who already know COBOL. The Commissioner has talked frequently about the need to update from COBOL to modern computer languages. One of the major things that Feig was working on was planning this transition. Feig told me that Social Security has no existing plan that he is aware of to make this transition. Feig did acknowledge that Social Security is not the only large entity that still runs a lot of COBOL. Many banks still have major legacy systems running COBOL.

Feig is taking a break at the moment before considering his next career move.

By the way, you can see a video of Ephraim Feig talking about his vision while he was still working at Social Security.

Delay In Paying Back Benefits

I just heard today that a payment centers was holding up payment of back benefits to a client of mine because the back benefits were over $30,000 -- which is not an unusual amount  in disability cases that go to a hearing, much less those that go beyond -- because the client did not have direct deposit set up. They won't refuse to pay without a bank account but they do want to contact the client by telephone to see if there is a bank account they can make a deposit to. Since many people who lack a bank account also lack a telephone, this can be a problem. I have not heard of this before. I think it is new.

Retired ALJ Muirhead Passes

Retired Social Security Administrative Law Judge (ALJ) Jean Muirhead, who worked in Memphis, Falls Church and Nashville, has died at the age of 82. Before working at Social Security she served in the Mississippi Senate from 1968-1972. As a state Senator, she was a women's rights pioneer, authoring legislation allowing women to serve on juries in Mississippi and appointing the first girl to serve as a page in the Mississippi legislature.

Turnstiles At Social Security?

Social Security has posted a notice that it is interested in acquiring turnstile replacement parts.

I can't figure this out. The only turnstiles that I can remember seeing have been at sports arenas and subway systems. Why would Social Security have a turnstile?

The Right Wing Has A Dream

Wondering what the right wing has in mind for Social Security now that it is clear that privatization isn't politically feasible? The Heritage Foundation's plan is called "Saving the American Dream." This plan calls for "reforming" Social Security. The end result of these "reforms" is that Social Security would look almost identical to Supplemental Security Income (SSI) except that the retirement age would be 68 instead of 65.

Reuters Swings And Misses

Take a look at this Reuters Q and A on Social Security and the debt ceiling. At best, it is confusing. At worst, it is slanted. Why didn't they just read my Q and A on the same subject? As we approach August 3, accurate reporting on the debt ceiling and Social Security becomes more and more crucial.

ALJ Daugherty Resigns

From the American Bar Association Journal:

An administrative law judge who awarded Social Security disability benefits in every case he decided over a six-month period has resigned amid investigations into his conduct.

Judge David Daugherty of Huntington, W.Va., approved disability awards in all 729 cases he heard in the first half of fiscal 2011, the Wall Street Journal (sub. req.) reports. In 2010, he heard nearly 1,300 cases, and approved benefits in all but four of them.

Gang Of Six Back From Near Death Experience -- With Undisclosed Social Security Plan

 From TPM Media:

President Obama likes it. A wide array of Senators, including influential conservative Tom Coburn (R-OK), have given it their blessings. Out of nowhere, the Gang of Six's bipartisan plan for addressing the country's fiscal imbalance has returned from legislative hinterlands -- and has become the only viable, publicly available framework by which Congress can make good on its supposed desire for a grand bargain on deficit reduction.
But according to an aide briefed on the Gang of Six's negotiations, the fledgling framework is still too new and incomplete to be included in a package to raise the debt limit before August 2nd -- and it's more likely to become the basis for a bigger-deal in the weeks and months ahead.

"It will play into getting us through August 2nd in absolutely no way," the aide said. ...

The plan would also address Social Security's long-term shortfalls, through undisclosed reforms, on a separate table, so that any cuts or revenues would be funneled back into the Social Security Trust Fund to keep it solvent.

More On IT Shakeup At Social Security

From Information Week Government:

After a shakeup in the Social Security Administration's IT organization, the agency's CIO [Chief Information Officer], Frank Baitman, has abruptly resigned. His departure follows a decision by commissioner Michael Astrue to shift most of the agency CIO's responsibilities to deputy commissioner for systems, Kelly Croft....

Baitman's departure brings to a close a nine-year experiment with the agency's CIO's office that, according to some observers and former officials, never resolved the fractured line of authority between IT spending and operations that separated the CIO and the office of systems.

According to Feig, who left the agency in June, one of the primary reasons for the break-up of Social Security's IT [Information Technology] department was Astrue's perception that Baitman failed to advance the agency's strategic plan. In an interview with InformationWeek, Feig said there was a split on IT vision at the agency, with Baitman's office pushing an aggressive agenda to transform its IT systems while saving money over the long-term, and Croft sticking with the agency's old but proven mainframe systems, most of which still run the decades-old Cobol programming language.

Feig's downfall came after the Office of Management and Budget sought input on the strategic direction of Social Security's IT systems, and Feig, who joined the agency last year from the private sector, responded with a version of the strategy he was brought in to develop. Feig's strategy is described in a document titled, "SSA-2020: Vision and Strategy." However, the commissioner didn't endorse the vision's sweeping nature, and Feig said he was asked to leave for engaging the White House without authority to do so. ...

And Social Security's inspector general is working on an audit of the agency's software environment. The audit will address the agency's plans to evolve away from Cobol, its continued use of Cobol in an era of Web-based apps, its ability to hire and retain staff trained in Cobol, and the work involved in re-engineering the agency's Cobol code in modern programming languages. 

What Would You Do?

Bloomberg Government has a nice interactive piece on the choices facing the Department of the Treasury and the President should Congress fail to increase the debt ceiling. What would you do? 

Be aware that the problem is much more complicated than this indicates since it will be a day by day situation. Having enough money in hand to pay Social Security at some point in the month is not the same as having money in hand to pay Social Security when it is due. Also, and probably more important, there is the serious problem of rolling over existing debt. That debt will have to be paid off before more debt is issued. Paying off the existing debt that comes due in August will take a lot of money in hand. You would hope that thereafter new Treasury bills and bonds could be issued in the same amount as was just retired but it is not clear that people would buy newly issued Treasury bonds if the debt ceiling is not raised.