What's At Stake For SSA With Generative AI

     The Acting Commissioner of Social Security recently made the decision that the agency will, for now, have no involvement with Generative Artificial Intelligence (AI). While I have a healthy skepticism that AI will ever have much role in taking or adjudicating Social Security claims, there's one area where Generative AI may be of considerable assistance and that's dealing with the COBOL problem. Social Security's most important computer programs are written in the ancient COBOL programming language. Many other agencies and private companies are similarly dependent upon COBOL. Schools are no longer teaching COBOL. Computer programmers don't want to work with it. Few programmers are available to work on COBOL programs and those programmers have long since gone gray.

    IBM, and probably others, have decided that Generative AI may be the cure for COBOL problems. There would be no need to laboriously rewrite all the old programs in newer programming languages. AI would quickly rewrite the old COBOL programs in modern computer programming languages. Programmers would be more widely available for modern computer languages. Corrections and improvements to existing programs would become easier. That would be a godsend to Social Security, if it works.

Merry Christmas

 

Social Security Says Don't Rely On SkillTRAN For Numbers Of Jobs

     From Emergency Message EM-21065 REV, Guidelines for Using Occupational Information in Electronic Tools issued yesterday (emphasis added):

In making disability determinations, SSA relies primarily on the Dictionary of Occupational Titles (DOT) (including its companion publication, the Selected Characteristics of Occupations (SCO)) for information about the requirements of work in the national economy. The SSA Digital Library hosts three searchable databases developed by SkillTRAN for the DOT. Adjudicators may use these tools to help make an assessment at step four (see 20 CFR 404.1560(b)(2) and 416.960(b)(2)) or step five (see 20 CFR 404.1566(d), 404.1568(d)(2), 416.966(d), and 416.968(d)(2)) of the sequential evaluation process. ...

 [The three searchable databases] contain DOT and SCO occupational information developed by the United States Department of Labor (DOL). This information is useful, but it does not replace SSA policy or adjudicative judgment and decision-making. While the DOT and SCO are acceptable sources of occupational information for adjudicating disability claims, they also contain (1) information that must not be used in disability adjudication because our rules and subregulatory guidance do not permit it and (2) information of which we do not take administrative notice. ...

Federal agencies now publish labor market information by the Standard Occupational Classification (SOC) code. Those with vocational expertise use various approaches to arrive at informed estimates of numbers of jobs that exist within a DOT occupation. Results may differ given the method used for the estimate. We have not reviewed and do not specifically endorse the SkillTRAN proprietary algorithm. ...

    To explain, in responding to hypothetical questions, vocational experts testifying at hearings on Social Security disability claims give lists of jobs that a hypothetical claimant could perform. They also testify to the numbers of such jobs in the economy. The numbers of jobs figures come from a propriety program, SkillTRAN. I think that everyone who has looked at this issue, including Administrative Law Judges, knows that those SkillTRAN numbers are bull. Social Security is finally acknowledging this. 

    Will this affect cases where these numbers have already been cited in decisions? We'll see.                                                                            

OHO Stats

     Just released by Social Security:

Click on image to view full size

 

Merry Christmas

 

AI Out At Social Security, For Now

     From Fedscoop:

The Social Security Administration has banned the use of generative artificial intelligence-based tools on agency devices, FedScoop has confirmed. The block, which is temporary, is meant to ensure the security of data and systems.

The agency’s block of these third-party tools was disclosed earlier this month in a management advisory report for this fiscal year, published by the SSA’s inspector general office. The report noted that the decision was made to protect personally identifiable information, along with health, sensitive and other non-public information, that risked being shared through the use of the technology. 

The Social Security Administration said the block was a precautionary measure and that the agency has yet to use generative AI. When asked if the ban applies to agency laptops and mobile devices, a spokesperson said the block “is designed to be agency-wide.”  ...

Merry Christmas

 

NY Times Article On Service Problems At SSA

      The New York Times has a nice piece on the terrible service problems at the Social Security Administration. There’s nothing in it that would come as news to regular readers of this blog but it’s good to see any publicity given to the situation.

     There’s also a piece on Yahoo Finance dealing with the Commissioner nomination and service at S.S.A.

Merry Christmas

 

Merry Christmas