Michael J. Astrue, Commissioner of Social Security, today announced that the agency plans to open a new teleservice center (TSC) in Jackson, Tennessee, which will be the first new call center opened by Social Security in more than a decade. The Jackson TSC will employ about 175 people once it is fully operational. ...
Social Security currently has 35 TSCs operating in locations all across the country. rking closely with the General Services Administration to facilitate the process for opening the new TSC. The process provides for open competition and normally takes 18 to 24 months to complete.
Update: Jackson is in Tennessee's 8th Congressional District. That District is represented by John Tanner, the Chairman of the Social Security Subcommittee of the House Ways and Means Committee. Tanner seems quite pleased by the announcement.