From the
New York Times:
The Social Security Administration
is closing field offices and reducing services to the public even as
demand for those services surges with the aging of the baby boom
generation, according to a bipartisan Senate committee report.
The report, to be issued Wednesday by the Senate Special Committee on Aging,
says the agency has closed more than two dozen field offices in the
last year, generally without considering the needs of communities and
without consulting beneficiaries or field office managers. ...
The Social Security Administration
is closing field offices and reducing services to the public even as
demand for those services surges with the aging of the baby boom
generation, according to a bipartisan Senate committee report.
The report, to be issued Wednesday by the Senate Special Committee on Aging,
says the agency has closed more than two dozen field offices in the
last year, generally without considering the needs of communities and
without consulting beneficiaries or field office managers. ...
Senator Susan Collins of Maine, the senior Republican on the committee,
said that despite a growing caseload, “in the past five years, Social
Security has closed 64 of approximately 1,245 field offices — the
largest field office reduction in its history — and shuttered 533
temporary mobile offices.”
Members of Congress get very upset by field office closures -- and they are a big deal -- but the bigger problem is inadequate staffing at the remaining field offices, teleservice centers, payment centers, hearing offices and the Appeals Council. That affects everyone who interacts with Social Security, not just those who live in areas where a field office has closed and
everyone eventually interacts with Social Security.
The Aging Committee is holding a
hearing this afternoon at 2:15 on this issue. Here's the witness list:
-
Tammy
DeLong, Aroostook Area Agency on Aging
-
Nancy A.
Berryhill, Deputy Commissioner for Operations, Social Security Administration
-
Scott
Hale, President, National Council of Social Security Management Associations
-
Brenda
Holt, Commissioner, Gadsden County