From the Albuquerque Journal:
“I was dumbfounded.”
That was James Shambo’s reaction when he got a letter from the Social Security Administration congratulating him on starting up his benefits.
Problem was, the 67-year-old retired certified public accountant had decided not to start collecting benefits until he was 70 ...
Just to rub salt in the wound, Shambo later got an IRS form in the mail so he could pay taxes on the money he had never received and did not want.
What was clear was that someone had stolen Shambo’s identity and made off with nearly $20,000 of his Social Security benefits. It’s a frightening tale of identity theft by a sophisticated criminal in what might be an unfolding consequence of last year’s Equifax breach.
“If you … are at or nearing retirement age, you need to know that hackers are targeting Social Security accounts,” said Shambo, a former chairman of the CPA institute’s Personal Financial Planning Executive Committee. “I found out the hard way.”
In the end, it took him a total of 11 hours and four separate visits to his local Social Security office to straighten the whole mess out. ...
Shambo said in a phone interview that his imposter applied for the benefits online, entering a fake email address and a phone number that had been changed by one digit. The thief arranged for the Social Security money to be deposited on a prepaid debit card. ...Members of Congress keep pressing Social Security to move all of its operations online. They just don't understand why the agency needs all of those field offices and tens of thousands of employees. Just let the computers do the work. They don't understand or care about the considerable risks. This man's story isn't unusual. This happens thousands of times a year. It's probably going to become more common.