Dec 22, 2023
Dec 21, 2023
"We Will Need Sufficient And Sustained Funding"
From The Sacramento Bee:
Trying to get through to Social Security on its 800 number? Be very, very patient. Wait times have been averaging roughly 35 minutes. In September, the latest data available, the average time on hold was 34.7 minutes. The shortest average wait so far this year came in May, 28.8 minutes. The longest was in March, 39.8 minutes. ...
Reps. Ken Calvert, R-Corona, and Henry Cuellar, D-Texas, have introduced the “Stuck on Hold Act,” which would require the Social Security Administration and Department of Veterans Affairs, which has also experienced customer service issues, to tell callers the estimated wait times. If the wait is longer than 15 minutes, the agency would give the consumer the option of receiving an automated call back when it is their turn in line. The agencies would have up to a year to put the new system into effect. ...
At Social Security, “We are doing what we can to improve phone service,” said Darren Lutz, an agency spokesman, who cited the hiring of new phone agents ... . The agency has moved to a new phone system, which Lutz said “allows us to receive more calls and provides callers with estimated wait times, and will soon provide an option for some callers to receive a call back instead of waiting in a queue. “ Social Security plans more improvements, he said, though ”to improve our phone service we will need sufficient and sustained funding.“ ...
Dec 20, 2023
Officially On The Job
Martin O’Malley was sworn in as Commissioner on Wednesday.
He has no leave built up yet so I guess he’ll be on the job every workday other than Christmas Day itself.
Off Topic For A Slow News Day
Maybe I’m just confessing that I was ignorant until recently but that song, "Winter Wonderland", that you’ve heard hundreds, if not thousands of times, what's it about? If your answer is "Well, it's about the pleasures of walking in the snow" you're not completely right. Here's part of the lyrics:
In the meadow we can build a snowman,
Then pretend that he is Parson Brown
He'll say: Are you married?
We'll say: No man,
But you can do the job
When you're in town.
Later on, we'll conspire,
As we dream by the fire
To face unafraid,
The plans that we've made,Walking in a winter wonderland.
The song tells a story about a couple becoming engaged to be married or at least contemplating it seriously. Did you know that? I’ll admit that I didn't until recently. Of course, I have a bit of excuse. We've often heard it with different lyrics that don't include Parson Brown and conspiring by the fire but you hear it both ways. I think that most times I hear it, the romantic content is there.
Anyway, that song, at least as originally written, isn't quite as sappy as I had thought.
Dec 19, 2023
O'Malley Nomination Spurred Few Passions
From Politico:
... The vote [on the nomination of Martin O'Malley to become Commissioner of Social Security] was 50-11, with 39 senators absent for the chamber's first vote the week before Christmas as lawmakers continue working on an international aid and border security supplemental package.
Longtime Senate reporters and procedural experts called it the worst attendance for a vote that they could recall for at least the last two decades. ...
On The Way Out The Door
In one of her last acts as Acting Commissioner of Social Security, Kililo Kijakazi issued an apology for her confused testimony before a Congressional committee that badly understated her agency's problem with overpayments of benefits.
By the way, does anyone have an idea where Kijakazi is headed now? Back to a staff job? On to a new position?
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