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I can't tell. Is that logo in the center a physical object or generated electronically?
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From a
Social Security website touting Commissioner Martin O'Malley's accomplishments during his first 100 days in office:
... Between November and April, SSA has reduced the average waiting time
from 42 minutes to 24 minutes. Further, no one calling SSA receives busy
signals and over 35 percent of our callers now receive a call back
instead of holding. ...
SSA is updating its Program Operations Manual System (POMS) so agency
employees are no longer forced to require wet signatures from customers
where eSignature options are available. ...
[Since the agency's appropriations bill passed] Commissioner O’Malley has lifted the agency-wide hiring freeze and
approved 1,600 critical hires for the teleservice centers. We also
authorized 1,290 field office hires, 600 hires for the State disability
determination services, and 300 hires for our hearing offices. ...
New Union Management Cooperation Councils (UMCCs) - which the Special
Advisor to the Federal Labor Relations Authority described as being at
the forefront of Union-Management collaboration - are engaged in
productive and specific pre-decisional discussions between AFGE and SSA
management on a variety of topics including improvements to new-hire
training, which has been a key area for improvement towards retention of
staff.
Monthly Labor Roundtables and the UMCC provide regular opportunities to
maintain an open dialogue between Labor and Management at all levels of
SSA, which improves employee morale and efficient. ...
