Stretched “Beyond All Recognition”

       From Government Executive:

Acting Social Security Commissioner Leland Dudek this month instructed staff to prepare to convert wide swathes of his agency to the revamped Schedule F, a move that experts say would stretch even the Trump administration’s wide definition of “policy-related” jobs “beyond all recognition.”

The Trump administration last week began moving forward with implementation of the newly-renamed Schedule Policy/Career, a new job classification within the federal government’s excepted service for career federal workers in “policy-related” positions. Employees reclassified into the new job category would be stripped of their civil service protections.

In an April 7 internal email obtained by Government Executive, the acting commissioner took a sweeping view of the role of policy at the independent agency.

“For SSA, policy-making positions encompass a wide range of responsibilities, including shaping regulations and sub-regulatory guidance, overseeing administrative law, managing contracts, guiding information resources management, and integrating research into decision-making,” he wrote. “Individuals in these roles often develop and implement both formal rules and informal policies, interpret and apply laws, and influence how SSA operates.” …

Employee groups and Social Security experts were taken aback by Dudek’s maximalist approach to implementing the new job category. Reclassifying the Office of Hearing Operations entirely into Schedule Policy/Career would impact upwards of 20% of the workforce represented by the American Federation of Government Employees, including jobs that start at as little as $40,000 per year.

“If this email constitutes SSA’s full decision, then the agency has contorted the term ‘policy-influencing’ beyond all recognition,” said Rich Couture, a spokesman for AFGE’s Social Security Administration general committee. “AFGE bargaining unit employees at SSA dutifully apply policies and procedures, established by agency leadership, in the performance of their duties for the American people every day. The employees are not policy-makers . . . The agency cannot take a chainsaw to necessary civil service protections to thousands of SSA workers in an attempt to solve a problem Employee groups and Social Security experts were taken aback by Dudek’s maximalist approach to implementing the new job category. Reclassifying the Office of Hearing Operations entirely into Schedule Policy/Career would impact upwards of 20% of the workforce represented by the American Federation of Government Employees, including jobs that start at as little as $40,000 per year.

“If this email constitutes SSA’s full decision, then the agency has contorted the term ‘policy-influencing’ beyond all recognition,” said Rich Couture, a spokesman for AFGE’s Social Security Administration general committee. “AFGE bargaining unit employees at SSA dutifully apply policies and procedures, established by agency leadership, in the performance of their duties for the American people every day. The employees are not policy-makers . . . The agency cannot take a chainsaw to necessary civil service protections to thousands of SSA workers in an attempt to solve a problem that doesn’t exist.” doesn’t exist.” 

     Sorry about the weird typography. Some weirdness in the original that I can’t undo. 

A New “Fork In The Road”

      I have seen multiple reports that some Social Security employees have received a new “fork in the road” email offering incentives for them to resign and an implied threat of firing if they don’t take the offer. I have no idea how many agency employees received these messages. It’s obvious that they want to reduce staffing but don’t want to be seen as firing people.

Is Social Security In Compliance With This?

 42 U.S.C. §405(t) In any case in which an individual visits a field office of the Social Security Administration and represents during the visit to an officer or employee of the Social Security Administration in the office that the individual’s visit is occasioned by—

(1) the receipt of a notice from the Social Security Administration indicating a time limit for response by the individual, or

(2) the theft, loss, or nonreceipt of a benefit payment under this title,

the Commissioner of Social Security shall ensure that the individual is granted a face-to-face interview at the office with an officer or employee of the Social Security Administration before the close of business on the day of the visit.

NDAs?

      I’ve been wondering about something. Maybe someone can answer my question anonymously. Have Non-Disclosure Agreements (NDAs) figured into any of the recent departures of high level personnel at Social Security? I don’t know that NDAs have figured into federal personnel policies in the past but they’re something that the current President has used extensively in his businesses. There are reports that NDAs were used for White House staff during the first Trump Administration although those were apparently signed before hiring.  I notice that the recently fired Acting Commissioner and the Regional Commissioners who left under circumstances we don’t understand have not spoken publicly about their departures from the agency or their views about what’s going on now at Social Security. Not a one. I’d think some of them would like to talk with the media but none has. NDAs could explain this but maybe it’s just reticence or fear of becoming the target of Trump’s crazy supporters. I have no idea whether federal funds could be used for NDAs.

     Anybody know anything about this that you can share, at least anonymously?

Happy Easter

 

We Must Remember

      Thirty years ago today 16 employees of the Social Security Administration lost their lives when a federal building in Oklahoma City was bombed by a man with a grievance against the federal government. Unlike past years I have seen no press release or tweet remembering this solemn date. Here is the list of those Social Security employees who lost their lives that day. 

1. Richard A. Allen — Claims Representative — Had 22 years of service with SSA. A Vietnam veteran, he was born in Bailey's Crossroads, Va., and won a scholarship to Panhandle State University in Goodwell, Okla. He is survived by a daughter and his mother.  

2. Saundra G. Avery — Development Clerk — Worked nine years for SSA. She was a native of Danville, Ark., and was active in her church. A graduate of Central State University in Edmond, Okla., Sandy is survived by her parents and a brother.  

3. Oleta C. Biddy — Service Representative — Worked 20 years for SSA. Oleta was born in Rosebud, Ark., and was active as a Sunday school teacher and taught children's choir at her church. She is survived by her husband, a son, two grandchildren and two sisters.  

4. Carol L. Bowers — Operations Supervisor — Had 33 years of service at SSA, starting as a clerk-steno in December 1961. Carol was born in Chandler, Okla., and is survived by her husband and a son.  

5. Sharon L. Chesnut — Claims Representative — Worked for SSA for 21 years and was an active member of her church. She was born in Oklahoma City and is survived by a daughter, her mother, a sister, a stepson and a stepdaughter.  

6. Katherine L Cregan Service Representative Had 14 years of SSA service. Kathy was a native of West Memphis, Ark. A widow, Kathy is survived by three sons and five grandchildren.  

7. Margaret E. Goodson — Claims Representative — Had almost 21 years of service with SSA. Margaret enjoyed motorcycling and camping trips with her husband. Other survivors include three sons, one daughter, three brothers and four grandchildren.  

8. Ethel L. Griffin — Service Representative — Had 19 years of service with SSA, as a claims clerk. She was born in Illinois, where she attended Southwest Jr. College and the College of DuPage. Ethel is survived by her husband, two children and three grandchildren.  

9. Ronald V. Harding — Service Representative — Had more than 30 years of government service. He served two years in the Army and also worked for the Air Force before joining SSA in 1967. A respected musician, Ron is survived by two sons, two daughters, his parents, two brothers and a sister.  

10. Raymond L. Johnson — Senior Community Service Volunteer National Indian Council on Aging worker, was stationed in the Oklahoma City DO for the past six months helping with Head Start programs for Seminole children. Born in Lawton, Okla., Raymond is survived by his wife, seven children, 21 grandchildren, five great-grandchildren and a brother. 

11. Derwin W. Miller — Claims Representative — Worked at SSA for five years. Derwin was an Arkansas native and a member of the Army Reserve. He was hired through the Outstanding Scholar Program. He is survived by a daughter, his parents, two brothers, a sister and two grandmothers.  

12. Charlotte A. Thomas — Contact Representative — Had 12 years of service with SSA. She was employed previously with the Departments of Defense and Health and Human Services. Charlotte is survived by a son.  

13. Michael G. Thompson — Field Representative — Worked for SSA for 19 years. He served in the Army for more than two years. A Vietnam veteran, he is survived by his wife, three sons, one daughter, his mother, two brothers and one sister.  

14. Robert N. Walker, Jr. — Claims Representative — Had 15 years of service with SSA. He served in the Army for three years. Born in Jacksonville, Fla., Bob attended the University of Florida. He is survived by his wife, one son, three stepsons, one stepdaughter and 12 grandchildren. (See in-depth story.)  

15. Julie M. Welch — Claims Representative — Was hired under the Outstanding Scholar Program in August 1994. Julie was a recent graduate of Marquette University and had studied abroad at the University of Madrid. She is survived by her parents, a brother and a stepbrother.   

16. William S. Williams — Operations Supervisor — Had 20 years of service with SSA. An Oklahoma native, he had a degree in mathematics from Oklahoma State University. Steve is survived by his wife, three daughters, his father, two sisters, one brother and two grandmothers.

Social Security Reinstating Immigrants Falsely Declared Dead

      From the Washington Post:

Immigrants falsely labeled dead by the Social Security Administration are showing up at field offices with documents proving they are alive, leading staff to reinstate nearly three dozen people over the past week, according to records obtained by The Washington Post.
The immigrants who have requested a reversal and been reinstated in Social Security databases include a Haitian asylum seeker and a minor child, the records show. Some immigrants have shown up with driver’s licenses and work permits to prove their legitimacy, the records show. Others have arrived bearing letters of notification that they received from their states declaring them dead. …

Records obtained by The Post show the immigrants listed as dead include a 13-year-old, a 14-year-old, two 16-year-olds and four 17-year-olds, as well as people in their 70s and one 83-year-old. Agency staff later checked some of the youngest individuals against data the agency uses to research criminal history and could find no evidence of crimes or law enforcement interactions, The Post reported. The records show 6,161 people were added to the file in early April at the request of DHS, along with an additional 102 a few days later. As of Friday, Social Security staff had restored 31 of these people to the rolls, declaring them living again, the records show. ..

     I wonder if DOGE or the White House knew about these reinstatements.

Chatbot For SSA Employees

      From Nextgov/FCW:

The Social Security Administration is introducing a new chatbot for employees powered by generative artificial intelligence, according to an internal email obtained by Nextgov/FCW. 

“This initiative aligns with our commitment to leverage innovative technology to improve efficiency, support our mission and provide a secured way to use GenAI,” read a Wednesday email to staff announcing the new “Agency Support Companion.” …

SSA told staff that the new chatbot is meant to help with content creation and summarization, as well as research and coding assistance. Staff have to watch a four-minute video with guidelines and best practices to access it.

The new tool uses an OpenAI model and wasn’t trained or fine-tuned on any SSA data, according to an agency FAQ document obtained by Nextgov/FCW. No testing was done internally to assess the application against SSA-specific questions, it said.

The chatbot was trained on data up to October 2023, according to the FAQ, which also warned that employees should validate its responses and not feed it personally identifiable information. …

     Sounds a little vague on how this is to be used. Could it turn out to be a solution in search of a problem?