I need help with benefits
Generally, we will schedule an in-person appointment in dire need situations. Dire need exists when you:
- Are without food or shelter, including utilities or are without medical care or coverage and need to apply for or reinstate benefits.
- Currently receive benefits and have an urgent need for payment to meet expenses for food, shelter, or medical treatment, and you cannot receive the payment electronically.
If you believe you qualify for an in-person appointment, call your local office. You can look up the phone number for your local office by accessing our office locator. Please note that appointments may not be immediately available, depending on local health and safety conditions and staffing.
I need help with my Social Security Number (SSN)
We are prioritizing requests for in-person SSN services for:
- Individuals age 12 or older applying for their first SSN card.
- Individuals who need to update or correct their SSN information (such as your name, date of birth, or citizenship) to obtain income, resources, or medical care or coverage, or other services or benefits (for example filing a tax return, applying for housing, or seeking an Economic Impact Payment).
If you believe you qualify for an in-person appointment, call your local office. You can look up the phone number for your local office by accessing our office locator. Please note that appointments may not be immediately available, depending on local health and safety conditions and staffing.