I request lots of records on my Social Security disability clients. It's a major part of what I do. I'm curious. What's the policy or practice of the Department of Veterans Affairs on charging for copies of medical records on their patients? The VA hospital in Durham, NC charges for records but is very slow in responding to requests for those records. The VA hospital in Fayetteville, NC doesn't charge and is fairly prompt in responding to requests for records. What's going on elsewhere?