Last month Social Security introduced two factor authentication for its online systems. Claimants would have to enter a password and then enter a second passcode delivered to them via a text message in order to enter Social Security's online systems. Social Security had to beat a hasty retreat two weeks later as senior citizens protested that they didn't have text access.
As embarrassing as the two factor authentication seemed, the reality was even worse. Computerworld reveals that in the same month that Social Security introduced two factor authentication, the National Institute of Standards and Technology warned federal agencies not to use two factor authentication.
Social Security is still requiring two factor authentication for attorneys using its online systems. Can we now dispense with that?