Is A 99.997% Accuracy Rate Satisfactory?

      From a press release issued by Social Security’s Office of Inspector General (OIG):

The Social Security Administration (SSA), Office of the Inspector General (OIG) released a new audit examining whether SSA assigned more than one Social Security number (SSN) to the same infant through the Enumeration at Birth (EAB) program.

Of the approximately 13.9 million SSNs the Agency issued through EAB between January 2021 and September 2024, SSA correctly assigned only one SSN per infant at a rate of 99.997 percent.  SSA OIG identified 420 infants (.003 percent) for whom it appeared SSA assigned more than one SSN and had not cross-referenced the associated records. …

They Didn’t Have Any Trouble Supplying Data For Immigration Enforcement

      From the New York Times:

A federal fund for those who became sick or died after being exposed to toxic dust from the Sept. 11, 2001, attacks has been stymied in recent months by the Social Security Administration, which has not turned over key data required to resolve claims, according to lawyers, advocates and officials involved in the work.

The reason for the inaction is unclear. But since the start of President Trump’s second term, the administration has made sweeping cuts to the agency, leading to complaints from citizens that basic services are long-delayed or nonexistent. …

The people most affected “are the sickest of the sick, they are the most injured people who have these types of claims,” said Matthew McCauley, a lawyer who represents claimants to the fund, adding that many of his clients had been waiting a year to 18 months for the Social Security Administration to provide the information. “They also need that data to handle a death case.”

A spokesman for the Social Security Administration, Barton Mackey, said on Tuesday that the agency was taking “immediate action” to make sure it provided the necessary information. He said the agency would provide “all current requested earnings data” to the fund by Wednesday. …

To assess claims for economic compensation, the fund has relied for years on the Social Security Administration to provide data about the person’s past earnings. In recent months, however, claimants and their lawyers said the agency has stopped providing the information to the Justice Department, which manages the fund. …

SSA Taking Applications For ALJ Jobs

      The Social Security Administration is advertising positions as Administrative Law Judges. They will consider only the first 1,000 applications submitted by September 11. The announcement says that “The incumbent is subordinate to and accountable to the direction and supervision of the Commissioner of Social Security.”

Recompute Of Main IT Contract

      From Washington Technology:

The Social Security Administration has formally launched the recompete of its main IT services contract for acquiring hardware and software in support of customer service functions.

CGI, Leidos and Peraton are the current primes for SSA’s Information Technology Support Services Contract awarded in 2017. Peraton inherited Northrop Grumman’s spot on the program in 2021 after acquiring the blue chip defense hardware company’s IT services unit.

SSA is planning to select up to seven companies for the ITSSC Recompete and they will go through a cybersecurity supply chain risk assessment before their awards are finalized, the agency said in a Tuesday notice to release the final solicitation.

Those assessments represent the final round of a three-phase evaluation process, where SSA will first look at non-price factors and then analyze the proposed prices.

The non-price factors include relevant experience from three example projects, subcontracting plans, technical approaches and management approaches.

The ITSSC Recompete contract covers a potential 10-year period of performance, including one initial base year and up to nine individual option years. SSA did not disclose a ceiling value in the request for proposals.

For this new iteration, SSA is pushing to expand its use of self-service and artificial intelligence technologies to give customer service agents more resources and time to handle complex claims.

SSA is also looking to ramp up its migration toward cloud-based solutions, modular system architectures, and more streamlined user experiences for customer and employees alike…..

OIG Report On Numident Data Exchanges

      Social Security’s Office of Inspector General (OIG) has issued a report on data exchange agreements affecting its Numident system. It reveals that the agency already has more than 3,400 data exchange agreements and expects to increase that number by 10% a year despite the fact that the agency already has a backlog of 1.3 billion data exchanges that haven’t been processed. OIG “recommended SSA establish processes for components to collaborate on matching criteria and enhance criteria to increase verified matches where appropriate. SSA agreed to implement our recommendations.”

     Others with more knowledge of Numident can correct me but I think Numident isn’t even all that important. It’s not used for benefit payment purposes. It’s highly unlikely that any significant numbers of ineligible benefits recipients will be discovered no matter how many data matches you process. This sounds like a report designed to appeal to President Trump’s obsession with undocumented aliens. I wonder how many of the data exchanges already underway are cost effective. The number of data exchanges already underway troubles me. There’s too many opportunities for errors that will cause unnecessary problems for people who have done nothing wrong. These databases, like Social Security’s and everyone else’s, contain errors but how important are they if the data isn’t being used for benefit payment purposes?

A Labor Day Poll

 

Scam Call Center Shut Down

      From Yahoo Finance:

A joint effort by the FBI, local police and Indian authorities has shut down a huge scam call center operation in India that saw Americans lose nearly $50 million. 

The FBI Baltimore Field Office, Montgomery County Police Department and Montgomery County State's Attorney's Office announced that they had traced scams reported by residents in Montgomery County, Maryland, to "extensive international scam call center operations in India that had been targeting Americans since 2022," according to a FBI Baltimore news release.

Suicide At NC Field Office

      From WTVD:

A man was found shot at the Social Security Administration Office in Rocky Mount [NC] on Wednesday afternoon.

The Rocky Mount Police Department responded to a report of a shooting around 1:30 p.m. at the building at 1071 Hunter Hill Road. Officers arrived and found a man suffering from a gunshot wound.

Authorities said the man died from a self-inflicted gunshot wound. …