At Least They Admit There's A Problem

     I just received this message from Social Security: "For 6/19/15, the Social Security Administration Electronic Records Express (ERE) Website is experiencing intermittent slowness and/or degraded service. Systems is working to resolve the issue. We will provide updates as available."

Shouldn't This Be Taught In School?

     From a press release:

 Massachusetts Mutual Life Insurance Company (MassMutual) today announced the results of a survey aimed to better understand how much Americans know about Social Security retirement benefits.  The results of the survey, which included a true/false quiz about Social Security facts, were concerning: only 28 percent of those surveyed received a passing grade when asked basic questions about Social Security retirement benefits. ...

To test your Social Security IQ, take the MassMutual quiz. ...

According to the research, Americans remain optimistic about the future of Social Security. More than three out of five surveyed (63 percent) believe Social Security will be available to them when they retire, with a quarter of those surveyed strongly holding that belief.  However, less than half (45 percent) think the program will have sufficient funding when they retire. This may be why only 39 percent expect to rely more on Social Security than their personal savings or income in retirement, with just 15 percent expecting to rely solely on Social Security.

ERE Seems To Be Working

     In fairness to Social Security, I should note that the agency's ERE system that allows attorneys representing Social Security claimants to electronically access their clients' files appears to have been working today. At least, I was able to use it and, unlike yesterday, I haven't been hearing complaints from others today about ERE.

What's The Alternative To Social Security?

     From Eduardo Porter's column in the New York Times:

... Consider the following calculation by James Poterba, a professor of economics at M.I.T.

If inflation-adjusted investment returns averaged 2 percent a year — not an unreasonable assumption given low interest rates and a stock market likely to deliver subpar returns over the next decade or so — a worker would have to save almost 15 percent of each paycheck for 40 years to get an annuity stream equal to half of final earnings at retirement, assuming a 2 percent risk-free rate of return. A late starter who saved for only 20 years would need to set aside a full third of earnings.

Matters would be easier if investments yielded 4 percent: With a 4 percent risk-free rate, affording an annuity equal to half the last paycheck upon retirement would require saving less than 10 percent for 40 years, or just over 25 percent for 20.

How does that compare with what workers actually save? From 1990 to 2010, the typical contribution to 401(k) accounts ranged from 4.7 to 5.2 percent of earnings. ...

ERE Almost Completely Non-Functional

     By this point, Social Security's Electronic Records Express (ERE) system which is supposed to allow attorneys to access their clients' Social Security records, is almost completely non-functional. This will cause hearings to be delayed. Attorneys will have to start mailing in copies of new medical records instead of uploading them. And, still, as best I can tell, there's nothing on any Social Security website acknowledging that there's a problem. If you e-mail them, you get a form reply back indicating that they're working on the problem but, so far, they keep acting like this is a minor matter. I would say this is the worst problem with ERE since its earliest days.

This Is How You Encourage Return To Work?

     Yesterday's hearing before the House Social Security Subcommittee featured testimony from David Weaver, Social Security's Associate Commissioner for the Office of Research, Demonstration, and Employment Support and from Daniel Bertoni of the Government Accountability Office (GAO). Here are a couple of charts from Weaver's testimony showing the complexity of Social Security's work incentives.

     Bertoni testified that GAO had "identified a number of situations where beneficiaries report work or earnings, but staff may not enter information into the system, which is inconsistent with federal internal control standards, or may not provide a receipt, as mandated by law." (footnotes omitted).

     By the way, the House Ways and Means Committee has redone its website recently. It's a real mess. It's hard to find anything on it. I think that Paul Ryan needs to show some leadership and get this fixed. It's a poor reflection on this venerable Committee.

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What's Going On With ERE?

     What's going on with Electronic Records Express (ERE), Social Security's online system which allows attorneys access to their clients' files? It's been barely functional all week. It hangs up, making it difficult or impossible to do anything. The website has a "What's New" feature but it's not been updated in a month. At least, you can admit there's a problem and say you're working on it. What? Did you think no one would notice?

     By the way, how's the system working for agency employees?

More Problems For Eric Conn's Former Clients

     The next problem for those 900 former clients of Eric Conn whose Social Security disability benefits are threatened: Few of them will be able to hire an attorney. Since they're now eligible for interim benefits as they appeal, there won't be any back benefits for an attorney to get a one quarter  fee out of. Of course, the local Social Security attorneys could drop everything else and represent all these folks pro bono but any attorney who did so would be bankrupt long before these cases are resolved.

     This is going to continue to be a mess for years into the future.