Jul 23, 2024

NADE Newsletter


     The National Association of Disability Examiners (NADE), an organization for those working at state Disability Determination Services (DDS) making initial and reconsideration determinations on Social Security disability claims, has issued its Summer 2024 newsletter.

Jul 22, 2024

ALJs Push Annual Leave Change


     From Government Executive:

Officials with a union that represents administrative law judges at the Social Security Administration are preparing for a push to pass legislation to expand the amount of annual leave they can carry over each year. ...

The Association of Administrative Law Judges said it has been hard at work in recent months to build bipartisan support in Congress for a legislative proposal to increase that cap to 90 days. Officials said the change would be fairer to ALJs who undergo more scrutiny than most other General Schedule employees and could offer a novel way to retain a highly specialized and aging workforce. ...

[The union president] said her organization’s proposal could help the agency in two ways. First, the agency has already seen the headcount of its ALJ corps shrink from 1,645 in 2018 to only 1,170 last year. Data from an internal survey of AALJ members found that in fiscal 2023, SSA administrative law judges forfeited an average of 27 hours of leave per year due to the annual leave cap, compared to just 0.75 hours of forfeited leave on average across the General Schedule from fiscal 2019 to 2023.

At a time when the agency projects the number of initial disability determinations to increase by more than 300,000 this fiscal year—and with them, appeals of those determinations—a boost to the leave cap could allow judges to take more cases. ...

    This sounds like a hard sell to me.

Jul 21, 2024

Interview With The Commissioner


     The CBS affiliate in Baltimore has done an interview with Social Security Commissioner Martin O'Malley. I'll give you a fair warning that there's not much news in it. Here's something I find very mildly interesting:

... Reporter: Is it pretty amazing to you that you're here doing this? You've been the mayor of Baltimore, the governor of the state and now the commissioner for Social Security Administration. 

Martin O'Malley: I would never have dreamed, I would never have guessed, this was not a card I ever would have picked up from the table, but I was honored when the White House called and asked me to do it, because think about it, I get to travel 22 minutes in the morning across Northern Parkway to be able to serve in the national headquarters of the Social Security Administration, which serves 80 million Americans. ...

Jul 20, 2024

What Can We Expect On Monday?

       A tweet from the Social Security Administration:

Social Security offices will open for public service on Monday, 7/22. Staff impacted by the widespread Microsoft and CrowdStrike issues are being brought back online. Our phone lines remain operational and many online services at http://ssa.gov remain available. 
     Great, but how capable will they be of doing business? And that’s just the field offices. What about other parts of the Social Security Administration, such as the Teleservice Centers, the Program Service Centers and the Office of Hearings Operations? I know OHO was able to hold hearings yesterday but I don’t know about their work otherwise.

Jul 19, 2024

Field Offices Closed Due To IT Outage

    An announcement just issued by Social Security:

Due to worldwide IT outage, local Social Security offices are closed to the public today. Longer wait times on our national 800 number are expected. Some online services are unavailable at this time. We appreciate your patience while we work to restore services as quickly as possible.

    What about hearing offices?

What About The "Third Signature" Problem At The Payment Centers?

     Yesterday, we heard that Social Security was increasing the amounts of SSI benefits that could be authorized by appropriate employees at agency field offices without approval from a supervisor. This cuts down on the number of times that a "second signature" is required before a payment can go out. That helps but I think the bigger problem has been with Disability Insurance Benefits and other benefits under Title II of the Social Security Act. Individual benefits authorizers at the Title II payment centers can only approve so much without obtaining a "second signature" and if the amount goes even higher a "third signature" is required and that can take several months. They never announce these limits but I think the "third signature" threshold has been something like $50,000. A claimant with a high Primary Insurance Amount can get up to this limit with only a little over a year of back benefits. Is something being done about the Title II problem? The situation with the "third signature" cases is terrible. With inflation and higher agency backlogs there are more of the "third signature" cases. These cause severe backlogs. If you're going to do something about the SSI cases you certainly ought to do something about the Title II cases.

Jul 18, 2024

SSA Trying To Improve Payment Of Back SSI Benefits


     From a Social Security blog:

... Underpayments, typically back payments from the time of applying for SSI to the date the application is approved, represent money we owe for months past. People waiting on approval of SSI can experience economic insecurity while they wait for a decision.

In fiscal year 2024, our agency prioritized addressing the barriers that prevent timely payment of underpayments, not a large share of the total payments we administer under the SSI program (less than 1% annually). Overall, the SSI program has released $901 million in underpayments as of June 2024, which includes $209.1 million of our most complex and aged underpayments to roughly 81,000 people, who count on SSI as a vital lifeline. We are committed to finding solutions to challenges, such as peer reviews and installment and dedicated account processes, that have hindered timely payments.

 This year we updated a policy that required underpayments over $5,000 to be reviewed by another employee – a peer review – before we released the underpayment. In March 2024, we increased the amount from $5,000 to $15,000. Underpayments less than $15,000 can now be released without peer review. This policy change means the time it takes for SSI recipients to receive their first installment is now dramatically reduced. ...

    I wish I could say that I'm seeing improvement in this situation but I'm not. I've got a ton of backed up SSI cases awaiting payment and I see little movement. If your case gets even the least bit off the tracks, it's almost impossible to get it back on the tracks. We can't get the field offices to answer the phone. When they do answer the phone, we tell them about the problem but then nothing happens. It's a frustrating situation for us but horrific for the claimants. I'm sure it's discouraging for Social Security employees as well.