From a press release issued by the American Federation of Government Employees (AFGE):
The American Federation of Government Employees recently won a Federal Labor Relations Authority (FLRA) decision to overturn an agency guideline that severely limited when SSA Teleservice representatives would be allowed to be on leave on any given day. Teleservice representatives answer SSA’s nationwide toll-free number. ...
The guideline in question limited leave approvals to “up to 10%” on peak call days at the teleservice center and “up to 15%” on no-peak call days. ...
It (sic) his ruling, the arbitrator found that the agency violated the parties’ agreement by implementing a policy that restricted when certain employees could use annual leave.
4 comments:
The 800 Rep job is one of the worst, if not the worst job at SSA. I would rather pick up trash with a pointy stick than do that job again.
Good luck even getting a job picking up trash. The states are even more broke.
it is sad afge had to go through all that litigation to get this result. i know ssa is under pressure to meet goals to satisfy congress, but if management really included sick, emergency, etc., leave categories in the 10-15% limit, then that is insane.
"Guidelines" mean squat. The first duty of all employees is to to their jobs diligently. The first job of managers of those employes is to be firm, but fair.
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