From the Center for Retirement Research at Boston College:
The first place most people say they would go for information about Social Security’s various benefits is family and friends.
That’s true whether they are Black, White, Asian, or Hispanic. But after family and friends, there are few similarities in whom each group consults. And their preferences, revealed in a new survey, reflect differences in their socioeconomic circumstances and social networks.
White workers, who are wealthier overall than Blacks and Hispanics, stand out for being more likely to say they would ask financial advisers and accountants about Social Security. Black and Hispanic workers more often would rely on social services agencies, and Blacks also ask for help at church. ...
From what I've seen, Hispanics and Blacks may not be suffering because they can't ask their stock broker or accountant about Social Security. I've not found financial advisers or accountants to be knowledgeable about Social Security matters. They may be worse than useless. If you ask the average financial adviser or accountant what the requirements are to get widows benefits from Social Security what do you think the chances are that you'll get accurate and complete information? Do they know the age requirements? Anything about the actuarial reduction? Anything about widows disability benefits?