Bisignano With Newly Sworn In Deputy Commissioner Arjun Mody

  

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Former Social Security Running For Office

     From News From The States:

Lauren Reinhold, a longtime federal employee at the Social Security Administration, was swept up in Elon Musk’s DOGE purge of federal employees. Colin McRoberts, a professor at the University of Kansas business school, was inspired to run for office after attending Republican U.S. Sen. Roger Marshall’s contentious March 1 town hall in Oakley.

Both Reinhold and McRoberts believe they can overcome the long odds Democrats have faced in the district by taking aim at Mann’s willingness to support an unpopular Republican agenda.

“We were promised: ‘Things are going to be better for you.’ And I’m just one person, but they certainly were not better for me,” Reinhold said.

“I was lied to. I was told my prices would be lower,” she added. “I was told that things would be better for my kids. I was told they would fix health care. And it’s been a year, and none of that’s happened.” …

Live View Of Social Security Employee At Work

 

An Agency Response

      Social Security has a response to the “fake news” Washington Post article about the deterioration of service at the agency published by the Daily Caller, a far right wing publication. (The Daily Caller was the best you could do?)  It amounts to saying that if you just rely on what is presented in Social Security’s press releases, you have to admit that things are getting better and better. “Who are you going to believe — me or your lying eyes?”

It's Over

 

Happy New Year

 

SSA Responds To Post Article

      Newsweek has an article on Social Security’s response to the story in the Washington Post on the deterioration of service at Social Security. Maybe they gave Newsweek a more substantive response that’s poorly reported but what I’m reading is no more than bluster. Why are they responding to Newsweek anyway? Everybody else rolled their eyes at the agency’s response?

Washington Post On The Deterioration Of Service At Social Security

      From the Washington Post:

The Social Security Administration — the sprawling federal agency that delivers retirement, disability and survivor benefits to 74 million Americans — began the second Trump administration with a hostile takeover.
It ends the year in turmoil. A diminished workforce has struggled to respond to up to 6 million pending cases in its processing centers and 12 million transactions in its field offices — record backlogs that have delayed basic services to millions of customers, according to internal agency documents and dozens of interviews.
Long-strained customer services at Social Security have become worse by many key measures since President Donald Trump began his second term, agency data and interviews show, as thousands of employees were fired or quit and hasty policy changes and reassignments left inexperienced staff to handle the aftermath. …

At the start of September, one benefits authorizer in a processing center was called into an all-staff meeting with her colleagues, she said. There, management explained that the backlog at the time — 6 million cases — was unacceptable and that everyone would have to work overtime in an attempt to drive it down to 2 million by Christmas.

“When they told us that, everybody started laughing,” she said. “Because there is just absolutely no way to get it down in that short period of time.”  …

     There is so much more to this piece. Read it all.  It’s just the start as people start realizing there’s so much more to Social Security than answering the phones — not that the phones are answered well.