From Can Informational Interventions Be Effective Policy Tools? An Initial Assessment of the Social Security Statement by Barbara A. Smith, published in the Social Security Bulletin:
The Social Security Administration employs an informational intervention—mailing Social Security Statements—to inform workers about their potential benefits. I use linear probability models and agency administrative data to analyze the effect of Statement receipt on the age at which workers claim their Social Security retirement benefits. I compare results for individuals who received one or multiple Statement mailings by age 62 with those who received none during the 1975–2007 study period. I find that workers who received multiple Statement mailings were significantly more likely to claim retirement benefits at later ages than were other workers, and that Statement receipt is positively associated with employment at ages 62–70. I also compare the relative effects of an educational outreach (Statement mailings) and a direct policy change (involving the full retirement age) on claiming behavior and find that the magnitudes of the two effects are similar.






