Jul 20, 2026

Multiply This Sort Of Thing By 100,000 And Then You’ll Know Why Service Is Actually Declining At SSA

      From WUSA:

For 59-year-old Mary Gates, returning to work was supposed to be a step toward greater independence.

Instead, when her work-study job ended, Gates said her Social Security disability benefits stopped too. She spent months trying to get them restored, falling behind on bills before Legal Aid D.C. helped resolve her case. …

Gates told WUSA9 she took a work-study job at the University of the District of Columbia. When the program ended in March, she said her benefits also stopped.

"In the process of it, they also ended my Social Security," Gates said.

She said she repeatedly contacted the Social Security Administration but struggled to get answers. …

"I had gotten behind on all my bills," Gates said. "They're telling me, 'Well, we're still working on it.'"

Without the monthly payments she depended on, Gates said she feared she could lose her home before the issue was resolved. …

     When I say multiply by 100,000 I’m not just talking about disability claimants who return to work and then stop. I’m talking about all the myriad ways that things may get out of whack or need to be updated. They’re not tracking the delays in doing these sort of things or at least they’re not releasing the numbers if they do. And you may have to multiply by a lot more than 100,000 to get the full scope of the problem. It’s “fast-tracking”, i.e., doing the easiest work first, on a massive scale, leaving cases that involve even a little complexity unworked on for months and months. It’s maddening both for the claimants and the employees.

Jul 18, 2026

COLA Projection

      The Senior Citizens League is estimating that the 2027 Social Security COLA will be 3.8%. That’s one percent higher than last year.

Jul 17, 2026

Is It Sensible To Make It More Complicated For Someone To Pay You Money They Owe?

       From Social Security:

Social Security Transitions to Electronic Remittances - What You Need to Know

Date: 

Dear Colleague,

We are writing to share important information about how individuals can repay money they owe to the Social Security Administration (SSA). In support of Executive Order 14247, Modernizing Payments To and From America’s Bank Account, we are expanding secure digital payment options to make repayment faster, safer, and more convenient.

We are updating our notices to include electronic repayment options for individuals and will no longer ask individuals to mail checks or credit card forms to repay their debts. Mailed payments can be lost, delayed, or intercepted, which may put personal and financial information at risk. By highlighting secure electronic payment methods, we aim to reduce delays and provide a safer, more reliable repayment experience.

Individuals can make secure online payments through Pay.gov using their Remittance ID. They may also use their bank or credit union’s online bill payment service by selecting “Social Security Administration” as the payee and entering their Remittance ID in the account number field.

Individuals who cannot use the online options can call the Debt Management Unit at 1-855-807-8807, Monday through Friday, 8:00 a.m. to 4:30 p.m. local time.

For more information, visit the Repay Overpaid Benefits page.

Please share this information with your members, colleagues, affiliates, and other interested parties.

Sincerely,

Nick Perrine
Chief Communications Officer

Jul 16, 2026

New Caseload Analysis Report

      The Social Security Administration has released its Caseload Analysis Report for its hearing functions. It shows a declining number of ALJs and an increasing backlog despite throwing a ton of overtime at the problem.

Jul 15, 2026

NYT On Service At SSA

      The New York Times has a new piece out about service at Social Security. There’s nothing much new in it. The sad thing is that they’ve been bamboozled into believing service is improving at the agency.

Typical Politicians

      From CBS News:

 A bipartisan group of senators introduced a bill on Tuesday designed to shore up Social Security's finances in the coming decades and prevent future benefit cuts for the 70 million Americans who rely on the program. …

The legislation, called the Promise Act, would not itself raise taxes, reduce benefits or change eligibility. Instead, it would direct the bipartisan, seven-member Social Security Advisory Board to draft a bill, informed by public input, to keep the program's trust funds solvent for at least the next 50 years. …

Any proposal developed by the advisory board would be introduced in the House and Senate by congressional leaders before being considered by committees, which could hold hearings and revise the legislation. To become law, it would need a three-fifths vote in the Senate and a majority vote in the House.

The Promise Act's additional sponsors include Sen. Bill Cassidy, a Republican from Louisiana; Sen. Tim Kaine, a Democrat from Virginia; Sen. Thom Tillis, a Republican from North Carolina; and Sen. Angus King, an independent from Maine. …

     This is ridiculous. No panel of experts will come up with a bill that will draw widespread support. There’s no clever way of solving the problem that will hurt no one. You either raise taxes, which no Republican will support, cut benefits which no Democrat or Republican will support or you pay benefits out of general revenues, which no one will support as a long term solution but may have to accept. This bill is nothing more than pretending you’re doing something when you’re doing nothing. 

     A bill that combines tax increases and benefits cuts is a trap for Democrats. Republicans would probably provide a few votes to get such a bill passed and then campaign against Democrats for cutting benefits and raising taxes while laughing up their sleeves at the naïveté of the Democrats. Better for Democrats to wait until they control the White House and both houses of Congress so they can solve the problem with tax increases alone. Of course the filibuster stands in the way of doing this but that’s got to go at some point.

Jul 14, 2026

Who Is Paying For These?

      From NOTUS:

Morale at the Social Security Administration — which is at a 59-year staffing low due to the Trump administration’s sweeping workforce cuts — is poor.

To fix it, SSA Commissioner Frank Bisignano has twice sent staff packages of chocolate-covered pretzels. They’re from his daughter’s company, Pretzables, emblazoned with Pretzable’s branding, website and phone number, as well as a line thanking employees for their work.

The pretzels, staff tell NOTUS, have not addressed the underlying morale issue. (“It’s tone-deaf,” one SSA field office employee said.) They have, however, raised even more questions around Bisignano’s leadership — specifically around the ethics of sending staff pretzels from his daughter’s company.

     It’s hard to imagine anyone thinking it would be OK for the government to pay for these pretzels but this is the Trump Administration and anything goes so I’d like to hear the question answered.

A Threat In Leavenworth

       From KOMO in the state of Washington:

A Leavenworth man suspected of making threats against the Social Security Administration (SSA) Office in Wenatchee was arrested Thursday.

The Chelan County Sheriff's Office (CCSO) said the investigation began when a California-based SSA office told a CCSO deputy it received a threatening call from a man angry about a missing Social Security check.

The caller threatened to ram his vehicle into the Wenatchee office. …

Jul 13, 2026

A Wealth Tax To Save Social Security?

      The Netherlands is having trouble financing its social security systems. Cuts in benefits are being discussed. According to the NL Times, one solution being discussed is a wealth tax. Wealthy people might be taxed not just on their income but on their wealth as well.

     A possible wealth tax is on the periphery of public discussion in the U.S. Only people like Senator Bernie Sanders talk much about the idea and then not in the context of Social Security. However, if the choice is between massive Social Security benefits cuts, removing the FICA cap or a wealth tax, what do the American people want? Remember, there’s no clever way of doing this. Your choices are limited to cutting benefits and/or raising taxes. Is getting more tax money out of the ultra wealthy, such as Elon Musk, such a bad idea?

Jul 12, 2026

Fertility Fears

      From an op ed by Lyman Stone in the New York Times:

… If America’s population does decline, it will strain our entitlements system, damage the economy, reduce innovation and entrepreneurship, and cause serious labor shortages. But the majority point of view — held by major institutions like the Census Bureau, the United Nations and the Social Security trustees — is that the United States probably won’t face population decline until the 2080s, or even beyond 2100.

That forecast is far too optimistic. The more accurate projection, which I outlined in a recent report for my organization, the Institute for Family Studies, sees the American population beginning to shrink in the 2050s. It is a forecast so grim it could upend American budgeting and, thus, American politics.

Start with the number that drives everything else. The American fertility rate has fallen below 1.6 children per woman, a record low. Replacement rate, the level that merely holds a population steady before immigration, is about 2.1. If the current trend in shrinking births continues, it’s likely that the U.S. population will largely stop growing in the 2030s, and begin to decline in the 2050s. Peak America may come before millennials meet their grandkids (if they have any. …

If birthrates continue to decline as they have been doing, then fertility will fall to 1.35 children per woman in 2050, and 1.15 by 2100. In that scenario, population growth will be anemic in the 2020s and 2030s, fall to essentially zero in the 2040s, and then, starting in the mid-2050s, experience a long, grinding decline. Each generation will be more than 30 percent smaller than the one before, the work force will shrink beneath the retirees it has to support, and the American century will give way to American contraction. …

Up until quite recently, the Social Security trustees’ main scenario assumed that fertility rates will rise from now until 2050, and stabilize at 1.9 children per woman. In 2023, the Census Bureau predicted that fertility rates will only gradually decline from 1.64 to 1.58 by 2075. Spoiler: Data from the Centers for Disease Control and Prevention has already shown a 1.57 fertility rate for 2025. The U.N. expects that the U.S. fertility rate will be flat at about 1.65 through the entire 21st century. To its credit, Social Security trustees released new numbers just last month that revised their expectations down to 1.75 in 2050, but that is overly optimistic. The Congressional Budget Office is more realistic, but even it predicts that fertility will decline to 1.53, then stabilize. …

     The writer is working for a pro-natalist project but that doesn’t mean he’s wrong.  In fact, even if his projections are a bit pessimistic, he’s still talking about a serious problem. Pro-natalism is nearly hopeless, I think. We have little way as a society of influencing these highly personal decisions. Of course, pro-natalism usually has racist undertones, if not overtones, as well, but that’s a separate issue.

     We need to accept that trying to hold down immigration to almost nothing is insane. We need more legal immigrants and we need to quit worrying so much about undocumented immigrants. Social Security needs these immigrants and so does the country. Those who oppose immigration invite long term catastrophe. At least we can attract all the immigrants we need, despite the hostility that most Republicans express towards black, brown, Asian and Muslim immigrants. Make use of our country’s attractiveness to immigrants. They and their children make great citizens

Jul 9, 2026

An Update For Attorneys

      A message from Social Security to attorneys and others who represent claimants (the crap at the end is some weird formatting from the original that doesn’t go away no matter what I do):

Recent Enhancements in Processing Centers: Advancing Service and Efficiency

Date: 

Dear Colleague,

We are pleased to announce some important developments from Central Processing that further our commitment to efficient, responsive service for claimants and the representative community. These changes reflect ongoing efforts to optimize operations, strengthen communication, and deliver timely, policy-compliant outcomes.

A Good News Highlights:

Centralized Oversight and Organizational Realignment: This fiscal year, oversight of all eight processing centers (PCs), including Disability Operations and International Processing, has been unified under a new chief-level organization, Central Processing (CP). CP now also manages Earnings, Workload Support Units, and Field Office Support Units, which provide essential backend support to field offices and the National 800 Number. This realignment merges similar workload responsibilities, streamlines decision-making, and enhances customer service across the agency.

Expanded Representative Call Center (RCC) Services: Building on prior enhancements, the RCC now serves as a single point of contact for representatives with cases pending in any PC. Representatives can call the RCC at 877-626-6363, and calls are automatically routed to the appropriate PC based on claimant information. Technicians are available to assist with a range of inquiries, including pending cases and attorney fee payments.

The RCC contact information is available on the following pages:

https://www.ssa.gov/representation/pct_contact_info_under54.htm

https://www.ssa.gov/representation/pct_contact_info_54older.htm

We encourage your clients to create a my Social Security account, which enables them to manage their benefits and access a wide range of essential services online.

Please share this information with your members, colleagues, affiliates, and other interested parties. We appreciate your partnership and continued collaboration as we work together to enhance service delivery within our PCs.

Sincerely, 

Mark D. Quinlan

Chief of Central Processing

Jul 7, 2026

AI Ready For Primetime?

      From MeriTalk:

The Social Security Administration (SSA) believes agentic artificial intelligence (AI) is ready for mission use, but agencies will only realize its potential if they pair the technology with rigorous governance, continuous testing, and modernized data infrastructure, the agency’s chief AI officer said on June 26.

Speaking at ACT-IAC’s AI Forum, Brian Peltier, SSA’s head of technology, customer data, and AI and chief AI officer, said the agency is approaching a fundamental shift in how it delivers services as AI capabilities mature alongside years of technology modernization.

“We’re on the cusp of really changing the way we operate, how we work, and how we service our customers,” Peltier said.

Agentic AI is ready to support agency missions not only because the technology has advanced, but also because agencies have spent years modernizing their underlying systems, Peltier said. Even so, he cautioned that successful deployment depends on governance, security, and operational safeguards. …

Jul 6, 2026

Recording The Undead

      From a press release:

The Social Security Administration (SSA) Office of Inspector General (OIG) released an audit report, Beneficiaries Incorrectly Recorded as Deceased (032311).  The audit examined whether SSA employees complied with Agency policies when correcting the records of living beneficiaries who were incorrectly recorded as deceased.  …

The OIG reviewed a random sample of beneficiaries whom SSA recorded as deceased between January 2020 and December 2024 and later removed the death records from the Numident (and thereby removing such records from the DMF).  Auditors found that, when SSA technicians corrected 45 percent of the incorrect death records, they did not document why the deaths were recorded in the first place, or why they were subsequently removed, as required by Agency policy. …

Jul 5, 2026

SSA To Promote Trump Accounts

      From a Social Security press release:

Today, the Social Security Administration (SSA) announced it is launching processes for parents to enroll newborns in Trump Accounts. This automatic system will help ensure that every newborn has the opportunity to benefit from a Trump Account from the start of life. …

Starting next week, Social Security will update guidance to hospitals to include Trump Account enrollment information.  SSA will assist the states to modify their existing hospital forms used by parents to apply for Social Security numbers through the Enumeration at Birth (EAB) program to include the automatic creation of a Trump Account. Future Social Security card mailers for newborns will also include information to inform parents about the benefits of Trump Accounts and convenient and streamlined ways to open an account. …


Jul 4, 2026

Happy Birthday America

 

Not created by SSA. ChatGPA did it at my prompt.

Jul 3, 2026

The Questions Had To Be Asked

      From the Washington Post (emphasis added):

To commemorate America’s 250th birthday, the Social Security Administration will issue limited-edition Social Security cards to babies born from Thursday to the end of the year.
The cards look similar to the standard blue wallet-sized Social Security cards the agency has issued for decades, but they are stamped with the “Freedom 250″ logo. Freedom 250 is the public-private initiative the Trump administration launched last year to organize events — often aligned with the administration — for the nation’s semiquincentennial. It is different from America250, a nonprofit established by Congress in 2016 to organize such celebrations.
The Social Security Administration said Thursday the agency was not paying any licensing fees for the Freedom 250 logo and that there were no arrangements to share cardholders’ data with Freedom 250. …

250 Years Ago We Decided We Didn’t Want Any Of These

 


Jul 2, 2026

Don’t Tell Trump; He’ll Demand To Have His Picture On Them

Mock-up of card

      From Fox News:

Millions of babies born during America's 250th anniversary celebration will receive a first-of-its-kind commemorative Social Security card under a new Social Security Administration (SSA) initiative obtained exclusively by FOX Business.

The limited-edition cards, available only to children born in the United States between July 2 and Dec. 31, 2026, will feature the official Freedom 250 logo while functioning exactly like a standard Social Security card, according to an announcement from the Social Security Administration shared with FOX Business. …

Jul 1, 2026

Cardiovascular Listings Changes

      The Social Security Administration is amending its Listings of Impairments for the cardiovascular system. This will appear in the Federal Register tomorrow but you can read it today.

Jun 30, 2026

A Letter From The Commissioner

      The Commissioner of Social Security has sent a letter to the Chairman of the Senate Appropriations Committee claiming that “service is better than ever” at Social Security. The letter includes selected statistics. The definitions and significance of some, if not all, of the numbers given are unclear to me.

     As Mark Twain said, “Figures don’t lie but liars often figure” or, as WC. Fields is alleged to have said, “If you can’t dazzle them with brilliance, baffle them with bullshit.”