From the Washington Post:
The Social Security Administration late Wednesday abandoned plans it was considering to end phone service for millions of Americans filing retirement and disability claims after The Washington Post reported that Elon Musk’s U.S. DOGE Service team was weighing the change to root out alleged fraud. The shift would have directed elderly and disabled people to rely on the internet and in-person field offices to process their claims, curtailing a service that 73 million Americans have relied on for decades to access earned government benefits. However, Social Security and White House officials said the administration will still move ahead with another far more limited element of the original proposal: Customers will no longer be able to change a direct deposit routing number or other bank information by phone.
5 comments:
Wondering if you know that this website is now blocked on all SSA computers???
WaPo....such a reliable source. Feels like WaPo is bactracking on their inaccurate inital article
This will still be a disservice to the elderly and disabled. Many elderly call from the bank to change their information-so now we can't make those changes while they are AT THE BANK!?!? As usual the amount of DD fraud is misrepresented, a large number of fraud is committed via online services. Now the most vulnerable population will wait longer for changes and even longer for their checks due to staffing cuts and limited appointments. When a DD can be legitimately changed over the phone in less than 3 minutes we are becoming less efficient by forcing the public in our doors.
The importance of this blog is immense. Getting the news out to the people who have an interest in SSA whether it be the public, staff not in the know, or the media. Hold the line SSA.
I'm getting whiplash.
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